Mike Shaw Toyota

Mike Shaw Toyota changed our cars oil ahead of schedule. Great job our car was in and out much faster than we were told it would take

Rifat our service technician was extremely friendly and responsive throughout our experience. The job was completed in a very timely manner. Price was higher than competitors, but I was willing to pay a premium for the exceptional customer service I have historically received at Mike Shaw.

I just purchased my second Toyota from Mike Shaw Toyota. Customer service played a major role in my decision to continue with Mike Shaw. Toyota’s consistent reliable and high reviews along with my love of my Venza made the choice to buy another Toyota easy. My only problem was deciding on a model since Venza’s have been discontinued. The sales personnel were very helpful and patient throughout my decision process

Greg is a great salesman. I enjoyed dealing with him. Would come back. I would encourage my friends to buy from Greg. I really like my new car!

Very friendly and good costumer service. We’re prompt in serving my car. Made me feel comfortable being in the dealership!! At the end explained well what they did to my car.

Today’s visit went very well along with a friendly staff in the service department. Rifat was able to accommodate my vehicle for service quickly and updated all of my information for the next service visit. Happy Thanksgiving to all !!!

Your service department employees are extremely personable. Prompt and thorough service! Technician greeted me upon arrival and attended to my vehicle immediately. Service was completed within the promised time.

Rifat at service was very helpful. Took in my truck for a transmission flush. After doing some research, I learned a local dealer was offering a 4 hr job in 45 minutes. That made me nervous. So I drove to Mike Shaw and had it serviced there instead. Truck was out about 30 minutes earlier. Got a shuttle to a place for lunch. Thanks Mike Shaw Toyota.

Working with Anthony Johnson was absolutely awesome when I bought my dream car. He made it happen when I didn't think that it would. Honestly I didn't have such great credit but Anthony got me the car of my dreams and I was super excited. He made the price work for me and we got the deal done. Abel absolutely helped here's where the problem happened my dream car turned into a nightmare car. Once it was out of Anthony and Abel's hands it went to the service department. They sold me a car that had a torque converter problem in the transmission and also it had a cracked head... The car is under warranty for powertrain and that's awesome but it makes it really hard to cash in a Powertrain warranty when it's a Chevrolet and so I have to deal with Chevrolet. I was allowed to use a rental car or rather a borrowed car from Mike Shaw the first time while we figured out what we would do the bad thing is Chevrolet didn't fix the problem as a matter of fact they kind of ignored the problem and had my car for a month. Meanwhile I'm still making payments on this dream car. I get it back it still has problems and Mike Shaw says that I have to go with Chevrolet from now on. Chevrolet will only let me borrow a car for 3 days after that I have to have a rental they will only rent me a car for 4 days on their dime and then it's on me while I still make my car payment. I don't know what I'm supposed to do I can't make a payment and rent a car also and I don't know what to do I don't trust the Chevy dealership anymore that I worked with so now I have to go to a new one. And not such a big deal but it definitely does well my mind now that so many other things have happened I do have to mention that in the service department when they detailed my car and they waxed it for the first time before I left they left massive swirl marks on that card that still have not come out to this day I have only had my car since May 2018 it's only November 2018 and I have had nothing but problems with my 2017 Camaro I would totally buy from my show again but I'm really bummed about their service department. But AJ and Abel Rock so they really do a great job in sales.

I’ve bought 4 vehicles from this dealer and it seems like the service is always getting better! This dealer goes out of it way to make you happy and I’ve always felt like I got a great deal.