Reviews
Excellent
As a ongoing Toyota owner i can assure anyone that Toyota as a brand is far more superior than any other, attention to detail and commitment to quality are just a few key points. Mike Shaw Toyota is no different ; integrity, commitment to excellence ,superior quality and customer service are what they provide. Thank you Service Department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us!
Frendly service.
. Mr. Rifts Gjevukj. Was very helpful. Mike Shaw Toyota always gives me the best service. I will keep buying from Mike Shaw. Mr. Espinosa show me some cars. Thinking about buying at the end of the year. When I finish paying off my Camery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Amazing Customer Service
The employees are amazing and customer services is wonderful. So far my husband and I had good experiences with the all employees and services. We reccomend Mike Shaw Toyota
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Service
Prompt and courteous, were able to accommodate my service a week early. Never disappointed. Explained the inspection and got the work done on a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Excellent
The employees there have always been extremely friendly and professional in treating me with respect. They make me feel that they are happy to serve.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Salesman
Felt very confident and comfortable with Stoney he was awesome in everything I loved him thank you !! I’m so happy with my new CHR
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
I usually hate the process of buying a new vehicle.
I usually hate the process of buying a new vehicle. But, this time was actually very pleasant. I was assisted by Mr. Pedraza and he was very polite, knowledgable and helpful. The process went smoothly and I never had any down time of just sitting around by myself. All the staff was polite and courteous and I enjoyed visiting with some. I was then assisted by AJ Adame in finance. He explained everything, thoroughly. I have never bought a Toyota before, but I will be back because the dealership was awesome and the staff was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
Great Service Dept.
As always very nice and everyone is very helpful...I have bought many vehicles from Mike Shaw Toyota and Jim Widick and Stoney are the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Have bought four tundras from stoney nuf said
Have had good luck with your personal like as not stoney will talk me into truck number 5 have had a good relationship with your people for a number of years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Tire rotation
Service advisor was great , prompt and gave me updates on finishing time when vehicle would be , good estimated time, the waiting room atmosphere was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!