Mike Shaw Toyota

(541 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
New (361) 245-1227 (361) 245-1227
Used (877) 203-9638 (877) 203-9638
Service (877) 231-9379 (877) 231-9379

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Shaw Toyota from DealerRater.

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Excellent

As a ongoing Toyota owner i can assure anyone that Toyota as a brand is far more superior than any other, attention to detail and commitment to quality are just a few key points. Mike Shaw Toyota is no different ; integrity, commitment to excellence ,superior quality and customer service are what they provide. Thank you Service Department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us!

Frendly service.

. Mr. Rifts Gjevukj. Was very helpful. Mike Shaw Toyota always gives me the best service. I will keep buying from Mike Shaw. Mr. Espinosa show me some cars. Thinking about buying at the end of the year. When I finish paying off my Camery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Amazing Customer Service

The employees are amazing and customer services is wonderful. So far my husband and I had good experiences with the all employees and services. We reccomend Mike Shaw Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Service

Prompt and courteous, were able to accommodate my service a week early. Never disappointed. Explained the inspection and got the work done on a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Excellent

The employees there have always been extremely friendly and professional in treating me with respect. They make me feel that they are happy to serve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Salesman

Felt very confident and comfortable with Stoney he was awesome in everything I loved him thank you !! I’m so happy with my new CHR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

I usually hate the process of buying a new vehicle.

I usually hate the process of buying a new vehicle. But, this time was actually very pleasant. I was assisted by Mr. Pedraza and he was very polite, knowledgable and helpful. The process went smoothly and I never had any down time of just sitting around by myself. All the staff was polite and courteous and I enjoyed visiting with some. I was then assisted by AJ Adame in finance. He explained everything, thoroughly. I have never bought a Toyota before, but I will be back because the dealership was awesome and the staff was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the review!

Great Service Dept.

As always very nice and everyone is very helpful...I have bought many vehicles from Mike Shaw Toyota and Jim Widick and Stoney are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Have bought four tundras from stoney nuf said

Have had good luck with your personal like as not stoney will talk me into truck number 5 have had a good relationship with your people for a number of years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Tire rotation

Service advisor was great , prompt and gave me updates on finishing time when vehicle would be , good estimated time, the waiting room atmosphere was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!