Reviews
Had an amazing experience! Sales staff was very nice.
Purchasing our new RAV4 from Mike Shaw Toyota was an amazing experience. The sales staff was very friendly and helpful. It was a very smooth and fast process. Thanks to Kenneth Stoney we our knowledgeable on the vehicle we purchased. We left there with no doubt that we made the right choice. Thanks again Mike Shaw Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Review!
Service appointment
Went in for a service appointment and I didn’t have any problems. I talked to the service employee and let them know I was there for a service appointment. They took my vehicle and finished within 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Review!
Bought a new 2019 Toyota camry
As soon as we drove up we had salesperson Sammy Pedraza waiting & eager to help us ...We told him what we wanted & he got to work....Very fast & efficient....I applaud your service...we have our 2019 Camry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Review!
Service lead to purchase of new vehicle
I regularly take my two older vehicles to Mike Shaw Toyota for service. I had taken one in for a regularly scheduled oil change and started looking at similar, but new vehicles. I ended up buying a new vehicle while I was there and had the regular maintenance done on my old vehicle at a lower price then was even originally estimated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Review!
great
all of the staff was very helpfull I was very satified with dakota dziuk my salesmanhe answered all of my questions i would recomend this dealership to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Review!
Great experience
I dread buying a vehicle. But they made this experience a great one! They were willing to work with us and they were all very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Review!
New Tocoma
Greg has outstanding customer service. Very professional. I would recommend and come back to Mike Shaw Toyota. I have an older car that I plan to trade in later, so I’ll be back then.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the Review!
Out with the old in with the new.
Went in for routine maintenance for my 2015 Rav4 and ended up leaving with a 2019 Corolla with a lower monthly payment! Great experience all around! Brandon was awesome and got me in the right car for me. No pressure at all in getting me into anything over my head. Look forward to working with Brandon again for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Review!
Took too long for appointment
Made appointment for tire rotation and fluid check. They added a software update recall and it took 2 hours. Not sure what benefit it is to make an appointment. Will try autonation on 20k service.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.
Fast and Friendly
I actually never mind scheduling my service for my Camry at Mike Shaw's. Everyone is so friendly and there is never a very long wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Review!