Mike Shaw Toyota

(541 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
New (361) 245-1227 (361) 245-1227
Used (877) 203-9638 (877) 203-9638
Service (877) 231-9379 (877) 231-9379

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Shaw Toyota from DealerRater.

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A Very happy customer

I have to say Mike Shaw Toyota in Robstown gives the best deals around we went in to look at maybe buying a small SUV, Jason Padilla (Salesman) walked up and asked what we were interested in, we had been looking at a RAV4, after looking at the vehicle we decided we wanted to purchase, got the deal we wanted. A VERY HAPPY CUSTOMER it's our 5th vehicle we have purchase from Mike Shaw

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Satisfied customer

Easy to set up my appointment online for when I wanted to come in. Service done in a reasonable amount of time. Javier showed he valued me as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Oil change

The price for my oil changes always been about $53 and do the other day it was $20 more. When I asked about the increase the gentleman said Trump's tariffs on Saudi oil has made Toyota oil increase. Then I asked him about the cheapest prices we've had an oil Minnie ears and all the oil right here is about 85% refined domestic, so why would that increase my oil prices here in Corpus Christi where the majority of the petroleum for this area is refined... All I could do was look at me and giggle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Had a wonderful visit

The service department was very friendly would recommend everyone I know to come and bring there vehicles for service here at mike Shaw thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Fast and Easy

Mario at Mike Shaw Toyota in Robstown made our purchase fast and easy! He was helpful and knowledgeable and worked hard for us. He’s a great young salesman and will be a pro in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Oil change

The service was really fast and I was in and out in under 39 min. They have great service and are very friendly. Rifat was truly exceptional and very informative about my Toyota. I would definitely recommend the service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Great experience

Salesmen Jose was very knowledgeable and professional. Very friendly relaxing atmosphere. Definitely made me safe in my purchase and not pushy or talked into purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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poor workmanship

I have been in twice. The first visit took over 15 minutes before someone would look at my car. The car wash was a joke. The car was wet, but definately not clean. I took it in at 5,000 miles for the tire rotation. the light indicating low air pressure was on and when I left it was still on. I think they are just lazy and don't do any more than what's required.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

Not great

After oil change no one reset my odometer and I had to go looking for someone who would fix it. That was not good because I don't know how to read very well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

New car purchase

Easy and stress free working with Victor and AJ. I would recommend this dealership for anyone buying a New or used Toyota. My daughter loves her new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the Review!