Reviews
Great dealership in working with Juve and Chris.
Great dealership in working with Juve and Chris. They were highly professional and personable in making arrangements to buy my Lexus. It was an excellent car and they recognized its value. Thank you Juve and Chris for the ease of this transaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a used truck 2/25 and after the cleaning they did
Bought a used truck 2/25 and after the cleaning they did in the truck dried up it smells like cat urine. 30k for a litter box. You can't tell me they didn't smell that before they started cleaning it and it's almost impossible to get out. Big mistake going here.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Five star rating for Antonio at Mike Shaw Toyota
Five star rating for Antonio at Mike Shaw Toyota Calallen. I had been looking for a new vehicle with certain features for about a month, and he not only listened, we test drove some, and then he called me as soon as “the one” came in. I really appreciate that he was patient, didn’t try to talk me into settling for something else, and he also took the time to show me what everything did inside the vehicle after I purchased it. It was a great experience dealing with Antonio!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My mother in law 91 years old has a Yaris and she
My mother in law 91 years old has a Yaris and she purchased a new battery. She returned to show service tech to show it was leaking acid. The service tech said that normal and they will clean for 80 dollars called clean out. This is totally wrong. Taking advantage of 91 year old lady.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Garcia and Abel Padilla made our experience at Mike
Mike Garcia and Abel Padilla made our experience at Mike Shaw Toyota fun and stress free. We enjoyed ourselves so much time flew buy and we were done before we knew it. Thank you Abel for make this deal happen and thank you Mike for helping make an informed decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I asked if they had any 2025 Toyota RAV4 Hybrids in
I asked if they had any 2025 Toyota RAV4 Hybrids in inventory. I was told "yes". I went to Shaw Toyota the next day only to learn they didn't have any interest inventory. The salesperson who said they had one in inventory said it must have got sold. Sad to see these type of business practices still exist.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Just purchased a Toyota Venza from Mike Shaw Toyota, I
Just purchased a Toyota Venza from Mike Shaw Toyota, I want to recognize the exemplary service we received from sales consultant, Ted Endter, who is extremely helpful, candid, knowledgeable, and pleasant. Since the vehicle was being built in Japan, Ted always kept us informed throughout the production and transport process and he took care of all of our concerns. At delivery, he took the time to explain all the new technology and safety functions provided by our new vehicle so my daughter would understand. We are very happy with Mr. Endter's professionalism and amazing customer service skills.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alec helped my mom into a new Carolla and she loves it!
Alec helped my mom into a new Carolla and she loves it! Easy to work with, no pressure. Thank you Alec!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Davis sweet is always informative and courteous of our
Davis sweet is always informative and courteous of our time. We buy all our toyotas from her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sweet was the best salesperson I ever met.
Sweet was the best salesperson I ever met. She was respectful, knowledgeable, patient, and very very sweet. She helped make the process smooth and easy and she even helped me take care of my kids !! I never felt pushed or uncomfortable. I will never go see a different car salesman again. If you want to be treated like family then go see her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase