Reviews
Trust !
Being able to trust the person taking care of my car is of the utmost importance to me. I trust Rifat in the service center to make sure the work is being done properly. The ability to have that experience is the main reason I keep going there. He has always been fair, professional and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
2 year service
I regularly do my own maintenence especially since I have had prior problems at other Toyota delearships. Thankfully, Mike Shaw handled my needs professionally, timely, and honestly. I expected the usual extended 2 hour wait time but to my surprise they finished exactly as estimated. They truly went above and beyond to service my truck and cured my fears of going to a delearship. I will be back for future issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
Awesome Service and Total Transperency
The experience from start to finish was completely transparent. All fluff was removed and business was very straight forward, to the point, and FAST! I will definitely recommend Mike Shaw to family and friends and look forward to doing business with them in the future. Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
Greatest
We buy our vehicles only there...we get all of our services. When I walk in there just about everyone makes you feel welcome and like family. Our salesman were awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
Rav4 purchase
Sales personnel very attentive and knowledgeable with features of all vehicles that I test drove. Also respectful with all questions and answers while buying vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
I took vehicle for scheduled maintenance.
Cory Brewer was my maintenance service person. He was very courteous and let me know what needed to be done to my car. He updated me on what was going on with my car - I had a slow leak on my tire and he let me know the status of the repair before the work was done. I do think that the price for repairing it (had nail on the tire) was a little high.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
everything taken care of.
the truck was dirty so it took them longer than I was told to get it back. I wish that when the service people drive my vehicles they would leave the seat adjustment alone....you are just driving it around the building not cross country.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
I found my dream car
The customer service is great. Everyone there seems to have a great attitude and like what they do. The cleanliness of the dealership is always top notch, and I love the music they play.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!
Awesome
I'm always happy to deal with them. They find what I need and fix it. And always tell me price before working on it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!
wonderful customer service!
i love my car and everything in it! great price. i was very pleased with the service given to me, I will be back for sure and also will refer people to your dealership! great job guys!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review!