BMW of Tucson

Everything went great. Courteous service associates, inviting dealership environment. I had requested a loaner vehicle ? this wasn't in the notes when I checked in, but they were able to get me a loaner. The loaner had just 1/8 of a tank of gas, and their policy is that the car be returned at the same level. This surprised me seeing as BMW is a premium car brand, and this seemed penny-pinching.

It’s always a pleasure having my car fixed at BMW Tucson. Jayme always provides a first class service to me and she always makes sure that all the work is done properly. She walked me through every details and made sure I understood what is priority and needs immediate attention and what can be done later. Thank you Jayme!

This dealer was amazing. I actually took a bus from Phoenix to Tucson to buy my new BMW. I was picked up at the drop off location by Patrick Taylor my sales person who was waiting for me. The deal that was offered was better than the 4 dealerships in Phoenix. There was ZERO markup of any kind. No market adjustment, no add ons like vin blah blah blah, no tinted window charge. It was so easy to buy a car. Finance was a breeze and I couldn't have asked for a better sales experience.

Jayme is always timely and responsive and worked with my schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson.

Jaime our service writer is Excellent. Knows the product and keeps us inform of the the repairs and any needed future repairs. We trust and the service is always been excellent.We will continue to bring our cars to this dealership due to Jaime's excellent work.

Tyson was great, very personable. Transaction went smoothly. Easy text communication. Prompt repair. Thank you!

I took my 2019 540I into BMW of Tuson to take a look at my AC it was blowing warm air but after inspectionnit turned out to be the evaporator cooler. they confirm with me tovgive the ok to repair... After looking up the extent of removing the entire dash board and everything attached to include the sterering wheel. i was scheptical that it would be put all back together properly.... well with my amaze it was good as new after everything... the whole process with jessica was always sending great communication the entire time.... i have no doubts when i will take my car to get it fixed and jessica will my to goto woman... i love my car then and love it now....

The dealer had a vehicle for almost a month trying to fix the HVAC in X5. They did provide a loaner while my vehicle is at the shop. It took a almost month to figure out the issues. Overall great customer service. The repair seems to be working for now.

Jessica ensured that I had an absolutely amazing experience at BMW Tucson. Great service, very professional. Looking forward to the next time.

The service adviser is personable and understands my needs. He makes the experience easy and comfortable. I also appreciate the veteran's discount from the dealership. Thank you Tyson.