BMW of Tucson

(1,919 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (833) 241-3186 (833) 241-3186
Used (833) 240-9350 (833) 240-9350
Service (833) 241-4295 (833) 241-4295

Reviews

(1,919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Tucson from DealerRater.

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Great service and very timely in getting my car ready.

Great service and very timely in getting my car ready. Service advisor very friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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AutoNation dealership – that should tell you everything.

AutoNation dealership – that should tell you everything. The GM here? A blatant liar and a total fraud. AutoNation’s reputation? Built on lawsuits and ripping people off. The whole mess traces back to Wayne Huizenga, the founder, who left behind a legacy of greed and shady practices. The culture? Rotten to the core. Do yourself a favor – steer clear.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Our Technician, Alex Grove was very knowledgeable &

Our Technician, Alex Grove was very knowledgeable & helpful in providing a list of issues that we needed to fix on our car. Our Service Representative, Jake Bewley was also very helpful in facilitating the completion of all the required service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

I was a great experience at BMW of Tucson!

I was a great experience at BMW of Tucson! I know exactly what to expect, each and every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Tucson BMW has always provided excellent service for our

Tucson BMW has always provided excellent service for our BMW's. Their Service Advisors are knowledgeable and helpful and on top of available discounts or specials on service items.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Darrel, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

Jake in service was really helpful to my specific

Jake in service was really helpful to my specific situation. The team got me in and out in the same day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jake is the best service advisor at dealership he’s

Jake is the best service advisor at dealership he’s helpful and friendly, positive makes services go smooth !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Monique, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Consumer response

Jake , gives the best customer service there could be !!! Always has energy , great with responding with updates on car !!!

My car went in for an oil change and I was happy that I

My car went in for an oil change and I was happy that I was able to get a shuttle from my house back to the dealership to pick it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Eric, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jake does a great job in the service department.

Jake does a great job in the service department. Very attentive and professional as always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ryan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer services, my car got well take care every

Great customer services, my car got well take care every visit. Thank you so much team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!