Walser Nissan Burnsville

(982 reviews)
Visit Walser Nissan Burnsville
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–6:00pm
Tuesday 10:00am–8:00pm 7:00am–6:00pm
Wednesday 10:00am–8:00pm 7:00am–6:00pm
Thursday 10:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (612) 424-9163 (612) 424-9163
Used (651) 691-4957 (651) 691-4957
Service (952) 236-4782 (952) 236-4782

Reviews

(982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walser Nissan Burnsville from DealerRater.

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Great Experience

Had a great experience at Walser. Dealt with Matt Wieczorek. He was courteous, professional, helpful and honest. Customer service is a big deal to me, and I appreciated his approach and the whole experience. Rest of team was very good too. I'd recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Different dealers same old "used car" tactics

The recent ad on the Walser website: KBB Excellent Value is, in my opinion, somewhat deceitful. After a long drive and the usual fruitless discussion with various sales people, it turns out that my trade-in is only based from that figure as a "starting point". Sure ... like that is any different from what it would have been without the **&% advertisement. All-in-all, a typical used car sales experience; less than what I expected from Walsers from a past good experience.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi David, we're disappointed to hear that you felt your latest experience with us was less than what you expected. I'm glad that we had the opportunity to chat and walk through your questions on the offer, together. If you have any other concerns, please get in touch with us and we'll be glad to help you out again. Sincerely, Brent Fangel, General Manager

Great buying Experience from Lindsay at Walser Nissan

I bought a new Murano from Lindsay Sanz and she was so super friendly and helpful throughout the process !! Ask for Lindsay, she is awesome !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks John! Lindsay is a fun Customer Specialist to work with, and we're happy to hear that she delivered a great experience for you. We hope you'll come back to see her and us again!

Satisfying Experience

Eric Olsen is courteous, friendly and professional. One reason I drive from St Paul for Nissan service. Work is always done within time frame and if additional work needs to be done there is always a complete description and reason

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you making the drive to come service your vehicle here, JD. We strive to deliver top-notch service, within the time frames we provide, and with a thorough explanation of the work that was done so that you feel comfortable with every aspect of your visit. We look forward to seeing you back again for any of your servicing needs!

Great Customer Service

I went in to look & walked out with a new car. Through all my vehicle purchases in the past and getting screwed over as those other dealers only cared about what went into their pocket. I did not get that from Mike. Mike took care of all my needs as well as my family needs. Walser Nissan gets a 10plus in my book as well Mike B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car

We had an awesome experience. Jake and Diego were awesome. They gave us great customer service from the time we walked in the doors to the time we left driving our new car. All this with no pressure we were very happy with our purchase. We will definitely recommend walser nissan in Burnsville to friends and family. Again thank you for all your help Victor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my new Altima!!

Pat Ongjoco did a great job! I appreciate his patience with me. I was giving him a hard time to make a decision about a right car and price for me. I respect him a lot. He kept trying to help me as long as he can. In the end, he did. I got a sexy Altima! I got to add this part. Dan ( I forget his last name ) is an awesome guy for checking on my suv. He offered greatly value of the price for it! I decided to take his offer with no question. He helped me with different financial options. I suggest you to see Pat and Dan! You will have no regret to make a deal with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Diego Acevedo and from the beginning he was...

I worked with Diego Acevedo and from the beginning he was extremely nice and helped throughout the buying experience. He is very knowledgeable and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome job! Everyone was super friendly! Great place to...

Awesome job! Everyone was super friendly! Great place to shop for a new car! I would definitely come back for my next vehicle. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pat is a ROCK Star! We love our new Nissan Maxima; he...

Pat is a ROCK Star! We love our new Nissan Maxima; he treated us we were the most important thing in his day and was extremely thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.