Reviews
The new car gods
Jarid and Dan made sure I left the dealership with a vehicle I loved and they made it happen! My new 2016 Altima is beautiful and I appreciate their dedication to making the experience more than perfect. I will definitely reccomend this dealership. Thank you, I appreciate you both!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're thrilled to hear you had such a wonderful experience purchasing your new Altima from Jarid and Dan.
Fun and Easy Car Buying Process
I have never been to a more family friendly dealship. When I was purchasing my vehicle, I had my kids with me. Upon walking in, the kids were well taken care of and we're offered juice, water, popcorn and more. They turned a cartoon on the big TV for them and since they didn't have crayons they even sent someone out to get coloring stuff. Everyone who works here is beyond amazing, they are friendly and kind and really make you feel welcome. We all dislike the pressure of purchasing a new vehicle, and I never once felt pressured or uncomfortable here at Walser Nissan. I also had a trade in, and they gave me more than I expected for my Murano which was wonderful. There was no hidden agenda, and complete honesty. They certainly put their customers first! Keep up the great work, I will certainly highly recommend you to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's awesome, Risa! We're thrilled that you and your family enjoyed finding your new vehicle at Walser Nissan. Thanks for the 5 star review!
Customer Service
I like to work with Brent in financial Department. He try to find every possible way to help me for what I looking for or comfortable with. He was a great person to work with and very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We're happy you enjoyed working with Brent!
Good experience, felt comfortable.
Great service. One of the things that helped me make a decisions was taking the car for a few hours just to process it all. This was a big decision for me. Thanks ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to be able to help you with this decision! Thanks for the 5 star review!
First time buying a car
First time buying a new car my experience was horrible. I even bought the extra packages like the environmental package. I took it to Nissan walser to get my environmental package done when I got my car back it was scratched all over. We asked them to fix it so they said they sent it back but when I came back to get my car it was still a scratched and the paint didn't match and there where chips of paint missing on the hood of my car. They then told me there was nothing else they could do for me. They wrecked my first time buying a car experience and I will never buy another vehicle from another walser dealership because they don't take care of there customers.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Wonderful as usual
I am on my 4th Murano since 2007. John Tower and the team have always been a great help and easy to work with. I recommended them to my family who now shop at Walser and are very pleased with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had a great experience working with John to purchase your vehicles! Thanks for telling us about your experience!
Great deal on a 2015 Murano!
My wife and were sold on the Nissan reviews as very dependable, comfortable (zero-gravity seating rocks!) and well-equipped SUV crossovers for around town and long road trips. We did a lot of research before arriving at Walser Nissan including test drives of other vehicles in this class at other dealerships that are much closer to our house. However, Walser was offering a lower price point than other dealers on comparable vehicles, so we made the 20+ mile drive to Burnsville. Mike Budin, our sales & finance guy, greeted us at the door and took us through a very thorough walk thru of the line up of Nissan SUV Crossover's including the Pathfinder, Murano and Rogue. It was extremely helpful that these three vehicles lined up side-by-side on the show room floor for ease of comparison. We arrived at our original conclusion that Murano was the perfect vehicle for our needs. Mike and his mgr Zach made the process relatively quick & painless (dealership paperwork always takes a little while) The no haggle price was strong enough on the vehicle, we even decided to take advantage of the Walser lifetime bumper-to-bumper warranty as well. Nice Job guys !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great, Todd! We're so glad that you had a great experience at Walser Nissan with Mike and Zach and we're happy that you're loving your new Murano.
Great Service Thanks!
My family as bought 2 Altima?s and a Murano from Walser Nissan in Burnsville this year. Hard enough as a buyer to get 1 car and the only thing that saved us when buying 3 was the incredible service and wonder service staff. First Mark, Caitlin, and Anthony worked interchangeably making that whenever we dropped in or called someone was always ready to help us forward ? no waits delays it was fast and efficient. They spent all the needed to ensure we made an informed decision without pressure and understood our vehicles. We often went to service for additional information and to understand aspects of the vehicles. The Walser Nissan business model was efficient and all staff seemed to be a family. Thanks so much.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this review, Douglas. We're here to answer all of your questions, and are available to help you whenever you need us. Happy driving!
Looking for use car
We'll see ad online but was doing check the car out. Did not pass . So wrote tell car was not for sale. Sad or solid to someone else. Not looking that place again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize that the car was sold before you were able to come in. We do appreciate you writing about your experience though, and welcome you back anytime.
Great Experience
Had a great experience at Walser. Dealt with Matt Wieczorek. He was courteous, professional, helpful and honest. Customer service is a big deal to me, and I appreciated his approach and the whole experience. Rest of team was very good too. I'd recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the recommendation, DK. We're happy that we were able to provide you with such a positive and memorable experience!