Reviews
Terrible customer service...will never go back.
Terrible experience overall...will never go back to this dealership ever again. I ended up going to West Herr and had a great trade in and car buying experience.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great service, friendly and clean facility
It was very nice experience. Every one that passed me spoke to me. The waiting area was clean and comfortable. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Auto repair
Got a lot of work done on 2 cars in 3 days. The shuttle car is quite an assistance, as both cars needed "time" to be repaired. Connie and the service reps are professional and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service and clkean
I was treated well. My problem has recurred. I will return. No lack of effort bytechs. I do know you have changed out parts but GMC made you put the old part back when a second showed up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New acadia
I was most impressed with my salesman, Herb Streng. Herb has a style that more resembled an experienced teacher than a car salesman. This was the first time I had purchased a car where I completely understood the finance side of the transaction. This was based on the time Herb Spent with me, and it meant a great deal to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Capellino GMC
Working with Tim Wrotny made the experience easy, and enjoyable! He is very reachable, personable and accommodating! Thank you :). Great Customer Service!!! 5 stars all the way!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another Excellent Experience
Paul Batt, Larry Young and Trasann were very helpful. The last five vehicles we have purchased were all GM products and all were purchased through Paul Batt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT DEAL
We came in not expecting to lease a new Buick, but the deal was so attractive that we couldn't resist. Good job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GOOD SERVICE
DOM WAS AN EXCELLENT KID SELLING ME A CAR TOOK ALL THE TIME I NEEDED CHANGE MY MIND A COUPLE OF TIMES NO PRESSURE NO HASSLE GOOD PEOPLE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extremely friendly, clean and accomodating!
Sales rep, Tim W, made my purchasing a new vehicle a most enjoyable experience! My vehicle was immaculate when I took delivery. Tim also explained everything to me, he did an excellent job with every aspect of my purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase