Cappellino Buick GMC

(277 reviews)
Visit Cappellino Buick GMC
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (716) 204-7957 (716) 204-7957
Used (716) 204-7848 (716) 204-7848
Service (716) 204-7924 (716) 204-7924

Reviews

(277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cappellino Buick GMC from DealerRater.

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Straight forward, honest and clearly customer

Straight forward, honest and clearly customer focused/friendly. Was worth the drive from Rochester. I’ll do it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership and very friendly.

Excellent dealership and very friendly. and a pleasure to do business with. Very highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Third time I have dealt with Tim Wrotny when getting a

Third time I have dealt with Tim Wrotny when getting a new lease. He gets to know his customers and their needs to make sure they are completely satisfied. in addition, the service department is great about keeping customers informed about their vehicle. Great staff all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone I dealt with at Cappellino were professional and

Everyone I dealt with at Cappellino were professional and wonderful! My salesman Domenic Benedetti is always great to deal with and quick to respond if I have any questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great timely communication about my inquiry and answered

Great timely communication about my inquiry and answered all of my questions. I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worked with Dan Hayes , had a great experience with him,

Worked with Dan Hayes , had a great experience with him, love the truck, Thankyou so much. Steve Kennedy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought several new vehicles over the years from

Bought several new vehicles over the years from Cappellino GMC. Worked it out every time for the best deal with Mike Matthews. Mike is so professional and courteous to explain all the new features and take the time to personalize my new vehicle to my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worked with Justin.

Worked with Justin. Awesome salesman and great dealership. Made the car buying experience enjoyable. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were interested in a new Vehicle, worked with Dante,

We were interested in a new Vehicle, worked with Dante, he found the Perfect fit for us, Beyond Satisfied with this salesman! Made new car ownership effortless, in a professional and friendly manner, We Highly recommend CAPPELLINO!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience at Cappellino was second to none.

My experience at Cappellino was second to none. From the moment I reached out to make an appointment I was treated as a valuable coustomer. My sales consultant, Jacquie, exteremly professional and friendly. jacquie went out of her way to make sure that I received the best dael possible to put me into my new Buick Encore. Cappellino has a wonderful sales consultant in Jacquie. I would highly recommend Cappellino and Jacquie to anyone looking to purchase a new car. I would also like to add that the Finance Manager was very accomodating to meet my needs. Thank you to the Cappellino Team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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