Reviews
Friendly & Knowledgeable Sales Staff
This is the second GMC Terrain I leased from Cappellino's. On both occasions, I dealt with Tom Buffamanti, Steve King and Paul Batt. All three were very helpful, informative and made the process very enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I was very happy with how I was treated and how quickly I was able to get into my brand new vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Completed on time, professionally and politely. Always that way. That is why I drive 32 miles to have you work on my Buick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
The staff was pleasant, the facility was clean (despite the snow melting on the service room floor) the service was quick, and I was out within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service and Purchase
We have purchased Buick's, Saab, Hummer & Yukon's from Steve; every experience has been friendly and professional. Their remodeled dealership is state of the art....they make us feel at home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service
I had a problem with a tire, I called service and was able to drop off the vehicle right away. I picked it up in an hour and a half and I was all set to go. Very pleased. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wrags
When I arrived @Cappellinos Saturday AM, I had expected to be there quite awhile,but I was wrong and pleasantly surprised by the professional manner my car was moved along the service process to minimize my wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, everything done on time
They were more than accommodating and got both our cars in and out in record time. Both ladies we spoke with are excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Comfort a Priority
My concerns about my heated seats were addressed to my complete satisfaction. The customers' lounge is very nice, which indicates their concern for customer comfort while waiting for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I was taken care of right away. The service people were extremely polite and accommodating and replaced my battery while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase