Cappellino Buick GMC

I was asked if I wanted my car washed. My answer was yes. My car was returned to me unwashed.

It was a great experience. I did not feel pressured like you often do when shopping for cars. Our sales rep, Larry, was very knowledgeable on all of the different products (both GMC and Buick) which helped make our decision.

Cappellino Buick GMC service techs are the most considerate people I've ever dealt with in an auto service shop. Its easy to get an appointment. They wait on me right away and my car is done as promised.

The staff worked with me to get my truck in quickly in the morning so I did not have to waste the shuttle service to travel to downtown. My truck was checked for the recall and I was out the door all in 20 minutes.

The dealership personnel are friendly, the service department area I was in was nice and clean. My car was done in a timely manner and was returned clean. Great job.

Had a NYS Inspection done. Did not expect the large bill for repair to the car front end!! Apparent rust damage! Seems when I have an inspection done, there is always something expensive that needs to be repaired.

My sales person was excellent Tim Wrotny and he was very accommodating. I never felt rushed and I was very comfortable working with him.

Dominic and Trasann are exceptional business people! We are telling the world to never buy another car anywhere else other than Cappellino because of the service both provided to us. Both deserve raises, accolades, and praises!!

I always seem to get coupons in the mail AFTER I have been there for service. The coupons always expire before I need the next oil change. Can the coupon date be extended so that I can actually use the coupons?

My vehicle was in for an oil change and tire rotation. The service writer greeted me as I drove into the service area. She was very friendly and had all the paperwork completed in under five minutes. I went to dinner and in less than an hour she phoned me to let me know my vehicle was ready. The best part was that the bill was $0.