Cappellino Buick GMC

I only had the best of service from the team at Cappelino Buick- I was particularly impressed with the salesmen who took care of me- Paul Batt is the best there is when it comes to taking care of customers and making them feel valued and at ease. Domenic was the one who directly took care of me, and was accommodating, informed, considerate and great to work with. Thank you for another positive experience!

We had a great experience thanks to our salesman, Herb Streng. He was very helpful and there was absolutely no sales pressure at all. We will definitely recommend Herb to friends and family.

My experience at Cappellino's was truly a joy. Herb Streng and Trasann Hering were pleasant and knowledgable. Loved doing business there.

Sunday night (2/14/16) I inquired about a 2015 Chevrolet Camaro for sale by Cappellino Buick GMC. I was responded to by an Ellen March the following morning (2/15/16) I was informed that the vehicle was at their Boston, NY dealership and would be moved to the Williamsville location so that I could view and test drive it,I made an appointment for 6:00PM later that night, I was to speak with a John Spence . I received an email from Brian Cappellino confirming my appointment. I arrived on site at roughly 5:45PM, parked near the Camaro, entered the dealership and was greeted by Michael Priestley. I introduced myself. stating I had a 6:00pm appointment with John Spence. Mr Priestley informed me that Mr Spence was outside in the plow truck and he would go get him. I waited in the showroom, while he went out. Mr. Priestley returned and promptly told me that the car had been sold to someone else. I then went back to my vehicle and called Brian Cappellino, and told me what had transpired. Interesting to note, he thought I had purchased the vehicle. This place of business

Another service appointment handled quickly and efficiently. The front end service representatives are excellent. Kudos to Connie who is always pleasant and on top of things.

i am disappointment try to by a suv and sales person is name michael priestley said call me he never do it ,thanks for nothing

The service technician (Phil) was very attentive and checked every detail of what we requested, as well as checking vehicle history to be sure we got the proper service. He communicated with me throughout the day while my vehicle was there, and was a pleasure to deal with. He answered all my questions, and everything was done on time and to our satisfaction.

I just recently called on purchasing a pre-owned vehicle. The initial conversation with the salesman went well, however when I asked on the condition of the vehicle I was told he will follow up with me the next day. I never heard back from him. I don't understand how the dealership expects to sell cars with an unmotivated sales team. Just doesn't make sense.

Service dept was very responsive to my issues and concerns with my LaCrosse. Their team did successfully troubleshoot my issue and within a day had ascertained the problem, and had a solution for the final fix. Service was quick and with open arms. I will continue to have my vehicle serviced at Cappellino Buick, and would recommend anyone to do the same. As I have said many times, "You get what you pay for", and this dealership is not without praise. Thank you again for your excellent and prompt service.

We had 8 months left on our equinox lease and 10,000 miles over and Kasey got us into a brand new LOADED encore and kept us at the same payment!! Thank you Kasey Chubby!! We will recomend you too all our friends