AutoNation Ford South Fort Worth

(1,028 reviews)
Visit AutoNation Ford South Fort Worth
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (866) 956-0270 (866) 956-0270
Used (866) 925-7115 (866) 925-7115
Service (877) 286-8917 (877) 286-8917

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford South Fort Worth from DealerRater.

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Always great service and advice.

Always great service and advice. Great place to get your service and parts from. Will be back for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Donnie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

I drove an hour to buy a used car from them.

I drove an hour to buy a used car from them. It has been a nightmare. The check engine light came on before I even made it home. Six weeks later it is still on. Because they missed an open recall I had to drive back over there on a Saturday and get it handled so the financing would fund. But was told they couldnt fix the "check engine" light that day. Twice the paperwork had mistakes on it by the finance dept and had to be overnighted to me to re-sign. I love the car but very disappointed that 6 weeks later I'm still driving a car with paper plates and a check engine light on. I regret going there. In the future I will only shop for a car in the Dallas area and hope this never happens to me again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Leta, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

Consumer response

I am not going to reach out to anyone. I have tried doing that for months. I am dealing with things and paying for repairs that they should have fixed before I bought the car. The check engine light came on while driving home after I bought the car. And although I have received MANY promises to fix it, it is still not fixed. I bought the car almost 3 months ago and I still do not have my license plates and registration. A week ago I got an email that they had received them and were going to fedex them to me. Hahahahaha. What a joke. I still dont have them. So if you can provide me with the name of the GM I might reach out to him. But in my opinion it is HIS job to reach out to ME.

Great customer service and fast service.

Great customer service and fast service. I recommend this dealership. Very happy with their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about AutoNation Ford South Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

Friendly, excellent service and very knowledgeable.

Friendly, excellent service and very knowledgeable. Spent as much time as I needed to answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Easy process from start to finish and it does not take

Easy process from start to finish and it does not take all day to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

First time ever heard of them, but when contacted, did a

First time ever heard of them, but when contacted, did a lot to get the vehicle I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks for your help.

Mechanic

Takes a good minute to get a qoute for repairs.the service and work done to vehicle is good just take a while to get it done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Carlos, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Cadillac XT4

What a great experience at Auto Nation! David was very honest and I received a generous trade in offer for my 20121 Trailblazer, and bought my first Cadillac, The experience was very good Thanks to all involved.Martin Zeider

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Martin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

The dealership was very helpful and knowledgeable about

The dealership was very helpful and knowledgeable about the vehicles I asked about. They made the buying experience of my Lincoln Navigator easy. It was nice, because the salesman even filled up my vehicle with gas without me even having to ask for it!! Great sales team, very efficient!!! I highly recommend buying your next vehicle here!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford South Fort Worth and we hope to be of service again in the future.

They are professional they do good work my experience

They are professional they do good work my experience was good with them great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!