AutoNation Ford South Fort Worth

(1,028 reviews)
Visit AutoNation Ford South Fort Worth
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (866) 956-0270 (866) 956-0270
Used (866) 925-7115 (866) 925-7115
Service (877) 286-8917 (877) 286-8917

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford South Fort Worth from DealerRater.

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Easy buying experience.

Easy buying experience. Staff very professional. Sales explained all of the features of the car and answered all of our questions. Staff followed up with us after purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Francisco was great.

Francisco was great. All in all, it was an easy transaction. I'll shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Chad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Very exceptional customer service.

Very exceptional customer service. The management was super helpful and the salesman definitely helped me get what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

They offered me $6000 less for my trade-in than what they

They offered me $6000 less for my trade-in than what they quoted me online and jacked up the purchase price of the car by $3000 from what I was quoted online… Stay away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (817) 522-3225. We look forward to hearing from you.

The AutoNation website price was a data entry error due

The AutoNation website price was a data entry error due to "doubling the rebate" supposedly. I can understand not honoring a 3rd party site but an AutoNation price is surprising when it increases $8k or more overnight. Over $100k spent at AutoNation stores so a little frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Andrea, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-3225. We hope to hear from you.

Christian Rodriguez was very helpful and made the buying

Christian Rodriguez was very helpful and made the buying process good, fast and easy very much recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jaylan Lewis gave me great service no sooner than I drove

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Carrie, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

Doug Welch was excellent in helping me figure out the

Doug Welch was excellent in helping me figure out the correct configuration for the towing work for the new F-250 we wanted to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford South Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

The sales man Francisco was very helpful and kind, his

The sales man Francisco was very helpful and kind, his expertise and knowledge help us make a good purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford South Fort Worth. Please don't hesitate to reach out if there's anything additional we can do for you.

Friendly, knowledgeable, courteous, helpful, worked

Friendly, knowledgeable, courteous, helpful, worked well with financial, worked well my schedule, good group to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!