AutoNation Ford South Fort Worth

(1,028 reviews)
Visit AutoNation Ford South Fort Worth
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (866) 956-0270 (866) 956-0270
Used (866) 925-7115 (866) 925-7115
Service (877) 286-8917 (877) 286-8917

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford South Fort Worth from DealerRater.

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Worked with Mo and Raul in finance.

Worked with Mo and Raul in finance. Very easy to work with and had a pleasant experience with both. Was able to get the car I was looking for for the price I wanted. The monthly payment was well within my budget. They found an error in the documentation we originally signed and brought the payment down even further. Very honest and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Service was good just did not get what I expected.

Service was good just did not get what I expected. I thought I made an appointment for the Works oil change deal that comes with a tire rotation but just got an oil change for a higher price than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Been dealing with this dealership since 2009 and have

Been dealing with this dealership since 2009 and have never had a problem with dishonesty. All around great team of people who want to earn your business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I was in need of a replacement ride from an unexpected

I was in need of a replacement ride from an unexpected event and Chris was great in helping me. He helped me with the finance process and worked with me on getting the best option for my situation. Everything was smooth and the people involved were very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Quick efficient service

Service was for recalls. Service tech was polite friendly and efficient. Repairs were completed in the estimated time. My only complaint is they did not wash the truck. Every other dealership I have used for repairs they washed my vehicle. ?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Words service experience, they need new staff that knows

Words service experience, they need new staff that knows what they’re doing, and not ti lie to their customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joshua, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3225 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Subaru Impreza

Purchased the Subaru, Impreza for my son. Sales person, Tyler was super helpful and knowledgeable. He answered all of her questions, and made it so easy for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lisa, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

I ?? this place

My overall experience was wonderful.. From purchasing my 2022 Ford bronco everything was a breeze to having my maintenance done ?? it too was a breeze in and out within an hour.. I absolutely LOVE ?? this place.. Thanks AUTONATION !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lucrechia, we're glad you had such a wonderful experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Excellent fleet service

The service manager and tech were both very personable and friendly, willing to discuss coverages and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Repair

Great Service department and staff. They were knowledgeable, kept me informed, and were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Alyse, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!