Reviews
Car was picked up, serviced and delivered.
Car was picked up, serviced and delivered. Very efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review!
Donald Waggoner
Excellent service, turned out to be only nail in tire, repaired at on charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you!
Great customer service
Myself and my wife had a wonderful sales experience with Dennis Stout i.e test drive, purchase with lots of revisions, delivery earlier than expected,and transportation to NJ. You will see us again I am sure. Thanks Dennis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service with MB of Naples
good service each time and I get a loaner vehicle too. great service people and a beautiful facility.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! Thanks for being a member of the Mercedes-Benz of Naples Family!
Jackie Dressman
What? No 6, 7, 8, 9 or 10 stars? Why do they stop at 5? Jackie is a 10. We can't say enough good about her. She has taken care of us for 18 years. Enough said. Ann and Morrie Doyle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill Filbin ReMax realtor Marco island FL
I have been using your dealership for over 30 years now even going back to Davis Blvd location !! I always ask for Tino G as he is the BEST you have !!!! He knows what he is talking about ALWAYS - Bill Filbin no time customer !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome! Thank you for the review and thank you for being a long time member of the Mercedes-Benz of Naples Family!
The drive from Clermont was well worth it.
After searching for the "perfect vehicle" we found it at the "perfect dealership!". We had been looking for a vehicle and MB of Naples had the exact vehicle were looking for. Contacted the dealership and spoke with Rob Seeds. He was so professional and honest with us during the transaction. We made the 3 hour trip from Central Florida to pick up the car and couldn't have been more pleased. We were so confident with Rob that we did the whole deal over the phone without ever seeing the car in person. The vehicle was exactly as Rob said it was. It was perfect! Would highly recommend Rob and the entire staff of MB of Naples to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service at Mercedes Benz of Naples
John Chaffo, my service provider at Mercedes Benz of Naples, is terrific. He is very attentive to my needs and service requests. I highly recommend the service department at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review!
Excellent Service
Mercedes Benz of Naples is a fantastic dealer and they provide exceptional customer service.. Keith Glenn and his team took excellent care of me. I am extremely pleased with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Total Satisfaction
We recently leased our second automobile from Mercedes-Benz of Naples which, by itself, demonstrates the high level of satisfaction with have with the dealership. Their sales organization is "top of the line" as far as integrity and customer satisfaction is concerned. And, their service organization leaves nothing to be desired from appointment scheduling to vehicle pick-up. There are very few dealerships that we have dealt with over the years we can say the same about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car