Reviews
Professional customer centric dealership!
My Husband and I recently purchased a new Mercedes with Mercedes-Benz of Naples on Airport-Pulling Rd. We were fortunate to work with Keith Glenn who was knowledgeable and professional and made the process quick and easy! We were especially grateful to have met and spoken with the Owner David Wax who made it a point to introduce himself and avail himself to us. This is way buying a new car should feel! They have earned our loyalty!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ann Margaret was great! Will do business with her again!
Overall experience was great! Sales Manager was great as well as over information regarding the car. Kept us up to date on order and delivery of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
David and his team are equally professional and delightful. I just leased my fourth car from Mercedes-Benz, and my third from Mercedes-Benz of Naples. Although I live in Fort Lauderdale, I continue to do business with the Naples dealership because of the exceptional buyer and owner experience they provide. As always, the team of David, Rich, Melissa, Brock, Joey and Marco was impeccable. Bravo Mercedes-Benz of Naples.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We're happy to hear that our efforts to create a great experience for our customers are working! Thank you for making us your dealership and for being a Member of the Mercedes-Benz of Naples Family! Enjoy your new Mercedes-Benz!
Attorney
Sales associates Eddie Lawrence and Brian Shay were very friendly, knowledgeable and extremely easy to deal with in initiating and completing my purchase of the E350 sedan. Working with the Finance Manager was equally efficient and pleasant. I recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to hear your had a wonderful experience with Eddie, Brian and our Dealership! Enjoy your E350 and Welcome to the Mercedes-Benz of Naples Family!
Great service!
The staff, especially Dennis Stout, is very professional, efficient and knowledgeable. They have excellent customer service and follow ups after purchasing a vehicle. I’d definitely recommend this dealership. Staff is very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Experience
Adam Davis cares about his customers! He made the entire transaction easy. And, I have never seen follow up like provided. He wanted to make sure we knew how to use the car’s features. Tom Neglio also made the paperwork easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service!
Adam Davis is an excellent salesman, very helpful. He answered all my questions about my car. Very professional & friendly. He took his time with me to compare my 2012 MB E350 to my 2014 MB E350 step by step.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people to work with.
Adam was excellent to work with. We enjoyed our numerous conversations with him. Too bad Naples MB did not have a car in stock that my wife wanted. We would have loved to get our car from Adam.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
my shoping experience
this is obviously a first class dealership that puts the customers interests above their own, Adam Davis was very accessible, helpful and willing to go the extra mile for me. I would not hesitate to recommend him to my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recommend!
I had stopped in previously and spoken to Rob Seeds. I liked his demeanor and came back. I told him what I was looking for and bought that day. Whole experience was just what I expected. I will be a return customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to hear it Stan! It's always nice when you find someone like Rob to help you find your dream car! Welcome to the Mercedes-Benz of Naples Family! We'll see you next time but until then enjoy your new Mercedes!