Mercedes-Benz of Naples

Truly outstanding professional service, amazing easy to deal with service people who keep me constantly up to date. Jeannie Lohman was exceptional as a service advisor and made the process extraordinary!

MB of Naples does the work correctly the first time. Their service advisors are top-notch and their attention to detail is impressive. I have been a customer for about ten years and I'm very happy with both their service and sales organizations.

My family and I have been leasing cars from Dennis Stout at the Mercedes Benz of Naples dealership for over 20 years...Dennis has been more than accommodating in every way... He is professional and I believe is always looking out for our best interests... I just leased a 2017 E300 and it's a dream!!! I always look forward to working with him as the process is seamless and always exceeds my expectations.. I would and have recommended him to my friends.. He is a definite asset to your organization!

The dealership sent me a flyer on a trade in deal, I visited the showroom and with the help of the excellent staff I was treated with the utmost courtesy and respect and I was able to make a fair trade on my 2015 S 550 and complete the purchase of of a new 2017 S 550. RSK

My sales experience with Joe politi was excellent. He was extremely knowledgeable, patient, and helpful. He did not try to rush me into a sale, but was congnicient of my wants and desires. I would definitely work with Joe on my next Mercedes benz automobile.

I worked with Adam in the Internet Sales area. He is so knowledgeable about the car and competitors in the industry. Extremely helpful across the board. Spoke with a lot of sales reps and he clearly shines among the best.

I have been dealing with this dealership on a used car for several weeks. I stated numerous times my offer was total cost to me. No additional fees on top. The correspondence back from them states exactly 'your price has been agreed to by management plus taxes title and registration'. We have communicated clearly and all this is in writing. After a lot of time spent setting up transport, selling bonds to cover the cost they finally send me the contract of sale and have added An admin/processing fee at the last minute. Never mentioned and not what was agreed to. I mentioned I was writing a review to let others know how they act. No reponse from the salesman or the sales manager. Not a place I will do business again.

Jackie has been my service advisor through four different Mercedes vehicles. She is a joy to work with and always works hard to make the service experience a pleasure. She carefully explains the service procedures and options and makes sure that I am fully aware of all work being done. Her wit and personality are more refreshing in the morning than a cup of coffee! Her service clients are fortunate to have her.

I just purchase my 5th automobile form Mercedes Benz of Naples and the experience just keeps getting better. Ann Margaret Ross has been amazing in her ability to assist me in selecting a Mercedes that exceeds my requirements. Her product knowledge, attention to detail and engaging personality have made every purchase an enjoyable experience. I can always depend on her to follow up the sale with inquiries about my satisfaction with the car and with quick and accurate responses to any questions I may have. She is truly the consummate professional! On the financial side, Tom Neglio is a pleasure to work with. He explains all the details and makes sure that they are fully understood. In my multiple dealings with him, I have never felt rushed or pressured. Tom is unquestionably a master of the financial arena.

I have two Mercedes and have been servicing them here regularly with excellent results and professional treatment.