Reviews
Mercedes Benz of Naples is the best car dealership I?
Mercedes Benz of Naples is the best car dealership I?ve ever dealt with. The customer service here is top notch! The employees here are all amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We are always more than happy to assist you if anything else comes up. Take care!
Very good dealer, clean and neat, I always have good
Very good dealer, clean and neat, I always have good experience there, both sales team and service team are awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Naples. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Car buying experience was very good.
Car buying experience was very good. Salesperson was very professional and responsive. Although surprised that I had a repair issue so quickly after purchase, the dealership dealt with the problem quickly, professionally and politely.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Alan, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
M/B of Naples takes good care of our lightly used 2018
M/B of Naples takes good care of our lightly used 2018 E300?..a very nice man even hand dried a few drops of wash water as we were leaving the pick up area, with a smile on his face!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeffrey, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Tony, the service advisor was very knowledgeable and
Tony, the service advisor was very knowledgeable and helpful resolving the repair, my car was repaired in a timely manner and returned to me in great working condition
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Galina, thank you; we appreciate your feedback! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!
Third car we have bought from Adam.
Third car we have bought from Adam. Always a pleasure. Found the car we wanted very quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Jackie did a great job.
Jackie did a great job. She was able to make the visit very easy. She had the car ready as promised. The car had been washed and vacuumed and all settings were unchanged. She is a terrific ambassador for the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello James, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Always using Mercedes Benz of Naples for all my repairs.
Always using Mercedes Benz of Naples for all my repairs. Customer service is always very helpful. They are fast and reliable! They work around my schedule and ready to accommodate! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Olga, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Enjoyed working with Adam Davis on my new Mercedes AMG GT
Enjoyed working with Adam Davis on my new Mercedes AMG GT 43. A great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.
The dealership is ?
The dealership is ? Perfect ? except worst Customer Service I have ever experienced last six years with Service Advisor. The Service Advisor was VERY RUDE and UNPROFESSIONAL !
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Tanner, I just left you a voice mail message. I would like to chat with you about the two reviews you posted about your most recent service. Can you call me back so I can address your concerns. Terri Hibbard Director of Customer Relations Mercedes Benz of Naples 239-227-2622