Reviews
In both the service of my E400 and purchase of my S580
In both the service of my E400 and purchase of my S580 the transactions were easy and professional.all questions were answered as well as instructions given on the features of the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mitchell, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Adam is the best salesman and he is professional and
Adam is the best salesman and he is professional and helpful, etc?. Randy is terrific to work with in service! We appreciate the thoughtful way Mercedes Benz of Naples treats their customers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Jackie Dressman worked tirelessly with us to expedite the
Jackie Dressman worked tirelessly with us to expedite the repairs and work with the insurance company. We always have great service and excellent repair work at Mercedes of Naples.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Joe was fantastic and made finding the perfect car very
Joe was fantastic and made finding the perfect car very easy. Jake in finance was also wonderful and made the process very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Great service Joe was a awesome salesguy thank you for
Great service Joe was a awesome salesguy thank you for the great deal on the gls63
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Very helpful, friendly, peronal and caring for our needs
Very helpful, friendly, peronal and caring for our needs with the repair of the broken part of our car. Kept the promises with the estimate of the repair costs. We had a good feeling being treated fair and honest
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Repairs appear to be done right and quickly.
Repairs appear to be done right and quickly. Stephanie in service is very good-responsive and professional. A loaner was Glen to me so I did not have to wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Stephanie did a super job in customer service Kept me up
Stephanie did a super job in customer service Kept me up to date on the process from start to finish. Pleased with the results and will return when needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gerald, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
They paid great attention to detail.
They paid great attention to detail. Car was a 59th Birthday present for my wife and they put a bow on it to mark the occasion. They also had preset the radio to her favorite Sirius XM station!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brenda, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Randy always very accommodating?
Randy always very accommodating?the vehicle has been serviced properly and on a timely basis. I would recommend the team easily. This is my second time visiting the dealer as we have a 3rd home here..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Naples. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!