Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Supreme Dealership

I have been a Toyota of Louisville customer for over 15 yrs or more. I'm always greeted with great customer service satisfaction. My salesman Joe Campbell is Amazing & Sales Manager Rick Donnell is superior.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made everything so easy and convenient

Overall experience five stars, he made my experience very easy on purchasing my new vehicle with Toyota of Louisville. I would highly recommend him to my friends and family. I’m definitely doing business with him again on my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No complaints

This dealer was able to locate and deliver our new RAV4 Hybrid faster and for a better price than the other dealers in town. They earned my business and our salesman Joseph was a pleasure to deal with. Very knowledgeable and friendly. Great experience! ..and the vehicle is fantastic! It gets 40mpg every tank and can pretty much drive itself on the highway!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership in town

Just purchased my 6th new Toyota fr this dealership.Have always been happy w/the customer care you are given. Great people to work with. The sales team are not too pushy like other dealerships. They are there when u want them otherwise they allow you your space. Management is also fabulous. Can’t say enough good about the guy I have done business with since 1994. (Ron Pence). He is very fair. I send all my friends there and feel comfortable doing it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greatest place to buy a vehicle

Best staff to work with Especially Joseph Campbell. Wouldn’t go anywhere else to buy a vehicle. Have had bought 2 vehicles from them. Sent serval people to them as well and they all like Toyota of Louisville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, perfect vehicle

I was greeted by Nathan. I told him my situation and what type of vehicle I wanted. He was very helpful. Didn’t hard sale me, or talk my ear off. He asked me some questions and showed me vehicles until we found the perfect one for me. When something wasn’t right, he just showed me another one. I never felt like he was trying to “get me into a car”. Lisa was great too, and was able to get me a better deal on the extended warranty and maintenance plan I wanted. The experience really easy. The entire process only took a few hours. Nathan basically sold me probably my favorite vehicle I’ve ever had. So I recommend this place for anyone who wants a Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great!!!!

My family and I have bought several cars from this dealership and Joseph Campbell has been our salesman every time. He has always been honest, knowledgeable and punctual. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Looking for new vehicle.

Nathan was excellent to work with! Not ready to purchase at this time but will definitely recommend him to others, and when I am ready to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Joseph is Awesome

We assisted our daughter in purchasing her first car that she is paying for. Joseph was very transparent in all the cost involved and timely in executing the transaction. He provided excellent training in the features of the car. We enjoyed working with him and the finance office. I highly recommend Joseph Campbell and Toyota of Louisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very smooth and quick process

Our visit to the Toyota of Louisville on Dixie Hwy was quick and painless. We were able to come to terms fairly quickly with no pressure. Our salesman, Glen, was very knowledgeable about the vehicle which was fantastic. Lisa was able to get us a less than expected interest rate which was greatly appreciated. The negotiation with Richard was as painless as possible. Dean had us signed up and out the door very quickly. This whole team was a pleasure to work with throughout our purchase. We will definitely come back to this dealership for our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.