Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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He was so nice!

My salesman, Nathan, did a fantastic job! He was very thorough and polite. He never pressured me and made my purchase very pleasant. I highly recommend this dealer to anyone looking for a pre-owned car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best ever

Service was great. They were very friendly. Went out of their way to help me out. I would recommend them to anyone. Best dealership in Kentucky

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealer in town

Joseph Campbell Is an amazing dealer, no pressures and got me in a car I could afford and loved. Talked to him on the phone about what I was looking for and he met my needs. He went over and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Joe is Awesome!

I had the best experience buying a car from Joe Campbell, again! We met Joe when he was referred to us by a friend, five years ago. My wife and I both were absolutely amazed how easy and stress-free the car buying experience was with Joe as our salesman. We have both since referred others to him over the years, and when I was looking for another car, Joe was my first call. As expected, we were again treated like family. The whole experience was a pleasure. Joe tells the truth and doesn't waste your time, and is just a down-to-earth, genuine, nice guy. Thanks Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Informative, friendly, no pressure, quick response

We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentioned above did an outstanding job of taking care of us in their particular roles. Ashley responded to us quickly via the Internet, Glenn knew all about the technology and features of the car, Richard made everything we asked for easy and David took care of the financials without a hitch. There were no surprises and NO PRESSURE OR GAMES. we certainly expect to continue to receive this level of service when we return to the dealer as necessary. Thanks to the whole team for making buying our new car easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Makes the process easy!

I worked with Nathan at length to choose a car that fit my needs and my budget. He showed me a couple options that I would be able to get financed, and would also stay within my budget. They all had the technology that I needed for my family. I’m in love with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

joseph campbell

Mr Campbell was the best salesman I ever dealt with selling me a car. He was helpful showing how the computer work and setting it up for my Rav 4, I would and have recommended him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

This is my fifth car from Toyota of Louisville. Always receive excellent service with no pressure . Excellent service at the perfect price, will recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Preferred Dealer!?!

I have been to several dealerships and have spoken with several salesman and never thought I would consider one a friend. Joseph Campbell is that man but to call him a salesman and lumping him with the rest (you know the type) would be an insult. My wife and I have now purchased 3 vehicles from Toyota of Louisville with Mr. Campbell being our friend to guide us through the process. We where referred to Mr. Campbell and Toyota of Louisville by a friend and unexpectedly gained another so by all means this is my recommendation to any and all who read this as a friend to go see Joseph Campbell at Toyota of Louisville and you wont be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always an excellent, no-pressure experience!

My wife and I have been dealing with Glen Harder at Toyota of Louisville for at least fifteen years and both he and the support staff there have always been super-helpful, super-friendly and super-easy to work with. We’ve purchased three used cars through Glen, then took the plunge in 2016 and decided to lease a brand-new RAV4. Glen made the experience really pleasant and painless and gave us all the information up front we needed o make a good, informed decision. Yesterday, July 20, 2019, we traded up from the 2016 model to the 2019 model and Glen insured the whole process was smooth and painless. If you’re ever in need of a vehicle, new or used, I highly recommend you seek out Glen Harder and Toyota of Louisville. They’ll do you right every time! Thanks, Glen and Co. for your time, patience and caring!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.