Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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My new 4 Runner

I have been searching for a new 4 Runner for several months. Glen Harder was the hardest working sales professional I had the pleasure to work with. Having bought many new vehicles in my career, I’m pleased to say this was the best new car purchasing experience I’ve ever had! I’m confident in making this recommendation that Glen will make your new car buying experience the very best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing customer service

Tim went out of his way to make sure my experience was convenient and easy. I even had a rental car that had to be dropped off at enterprise and Tim was nice enough to pick me up from enterprise and bring me back to the dealership to finalize everything on my new car! I would HIGHLY recommend for folks to come to this dealership and ask for Tim Patillo. Awesome guy and very easy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great All Around Experience

Glen has been selling my entire family cars for a decade. He is friendly efficient and trustworthy. He also will introduce you to other people at the dealership like John Carbone in service. John is the contact for service with the car. John was extremely friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Glen is the GOAT!

Glen has been selling my family cars for my entire life-wouldnt go anywhere else! Best dealer around, service is always quick and I know I can trust that I’m getting the best deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience, great staff

We just traded our older Sequoia for a new one. The staff at Toyota of Louisville were great to work with. Tim was knowledgeable and friendly. Dean was fast and informative. We’ve purchased our last 3 vehicles at this dealership and will not go anywhere else. I love my new truck! I definitely recommend this dealer to anyone who is looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Glen - Two Thumbs Up

Glen Harder was wonderful to work with. He treated me like a "human" - contrary to most of my interactions with car salesmen in the past. I would highly recommend him and Toyota of Louisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

5th car purchased there in 8 years

Glen understands what I want takes good care of me. He stays in touch during the life cycle of the lease. Not just when it is time to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Glen is Awesome

Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back to Glen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I keep coming back

Everyone at Toyota of Louisville has always been very helpful, knowledgeable and a pleasure to work with. Especially Glen Harder. Love working with him everytime I purchase a car here. Between my husband and I we have purchased 7 cars from here. 5 of them from Glen. We always ask for him when it's time to purchase a new car. He has always been very helpful, knowledgeable, friendly and always keeps you updated on the processes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service and super friendly

The whole experience was great, process was made easy and enjoyable. The exact trim and car I was interested in was not on the lot the first day we started looking, but the dealership got one in under 24 hours for us to look at. couldn’t be happier with how everything worked out, will recommend everyone to Glen for a great buying experience. 10/10 all across the board

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.