Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 1:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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We had a great experience buying our first Toyota!

We had a great experience buying our first Toyota here. Our salesperson Nathan Lankford made our buying process very easy and comfortable. We called ahead to schedule a test drive on a new Camry and he had the vehicle ready to go when we arrived. They entire staff we dealt with at the dealership were very professional. I would highly recommend Nathan when you need a new vehicle!! We love our new Camry!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome Experience!!

We are repeat customers!! We bought our first Sienna from them 13 years ago and we brought it back and traded it in on a new 2020 Sienna and could have been happier!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and knowledgeable

I wasted my time going to Oxmoor Toyota before coming here(big mistake). When arriving Mr. Campbell welcomed my family and I and made us feel like we where apart of his! He showed me so many features of the Highlander that I had no idea of because the car sales lady at oxmoor Toyota didn’t take her time showing me. I HIGHLY recommend you don’t make the same mistake as me and waste your valuable time with any other dealership but Toyota of Louisville! Mr. Campbell is everything you want in a cars salesman knowledgeable, friendly, professional and made the process quick and painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and Accommodating

Glen made sure we had the vehicle we wanted with everything we wanted on it! He took us through the process and made us feel comfortable in the every aspect of our buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love Toyota!

Want a good experience at a car dealership and wind up with a car you love and happy about it? Talk to Glen Harder. He listens, zeroes in on what you want and does his best to make it happen. We've purchased cars from Toyota of Louisville over the years and Glen is always our guide. Even after the sale is final he remains a phone call away, making sure we are happy with our Toyota and are well taken care of. Quality dealership with a quality sales rep! The staff is always friendly, helpful and smiling..makes for a pleasant experience! You're people there, not just customers. I love that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the Best Car Buying Experiences!

We worked with Nathan Lankford and it was a really Great Car Buying experience. Everyone in the dealership was friendly and helpful. I highly recommend buying from this Dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing! Most definitely will return

I purchased my last Toyota 13yrs about at Toyota of Louisville so when it finally took its last car breath This was the first place I thought about coming to, I called and spoke to Tim Patillo which was so nice and asked what type of car I was looking for. I told him what I wanted and he said he had just the car. And even offered to come and get me since my current car had bit the dust. However I already had a ride (thanks Dad). When he showed me the car it was exactly what I would of picked out. He made it so completely easy and stressless. He went above and beyond helping me. David Lail also was so amazing! I do not have the greatest of credit and he worked his amazing magic and helped me get the car that I feel in love with. He was so very kind and I appreciate his help and he also made this process so much easier than I thought. Thank You Janell Blake

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful

Lindsey has been very helpful in our car searching/buying experience. Helping us learn about different features on the vehicles. She's happily answered a million questions with regards to the vehicles, finance and incentives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very eady

Lindsey worked great with my daughter and I to make the car buying experience very easy! We were in and out in less than two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I have never had a better experience in purchasing a car.

Tim Patillo was my salesman. He was great. Gave me all the info I needed. He helped me set up my Bluetooth. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.