Reviews
Tim was absolutely awesome to work with!
Tim was absolutely awesome to work with! He kept us in the loop throughout the process and the transaction was beyond smooth!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership was a pleasure to work with.
This dealership was a pleasure to work with. I would work with them again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first visit and I am super impressed with the
This was my first visit and I am super impressed with the quality of service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best Toyota Dealership in town and I live on the
The best Toyota Dealership in town and I live on the opposite end of town. Pressureless. Informed. Knowledgeable. Experienced. Tim Patillo was my Sales Rep and Bob Garr was my Finance Rep. my entire family buys from there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was so polite and professional he told me what I
Everyone was so polite and professional he told me what I need done he also said if my tires does not need to be rotated. They won’t rotate them and I won’t be charged for that.. he told me when I needed to come back to get to get new tires and I was very pleased with him
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They refuse to honor my Toyota care Maintenence for only
They refuse to honor my Toyota care Maintenence for only 40 miles over the limit I will report this dealer to Toyota
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand your disappointment, but there seems to be confusion regarding the complimentary ToyotaCare maintenance program. That maintenance program is for 2 years or 25,000 miles from date of purchase. It appears your Corolla is now 26 months since purchase and has right over 26,000 miles. While Toyota does provide a small grace period beyond the initial 2 years / 25,000 mile coverage, your vehicle is beyond both grace periods in terms of time and miles. Unfortunately that is the policy which we have to follow. If you have further questions, please call our GM, Dennis Fante, at 502-935-1433 so that he can assist. Thank you.
That is not true , the only reason I pass the 25 000 miles is because I change the oil every 5000 miles and not at 10 000 as you recommended , in 25 000 miles I pay myself twice my oil change because you refuse to do it . Your own people explain to me that not matter what I have 5 services include in my car cover by Toyota care . Yesterday was my number 5 visit. I will send this to Toyota and also the BBB , so people know how you honor your own service
Toyota of Louisville is tops in the Kentuckiana region!
Toyota of Louisville is tops in the Kentuckiana region! Dennis Fonte leads a great team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been at this dealership as a customer for over 15
I have been at this dealership as a customer for over 15 years. I am always treated like family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice and easy great dealership great seals man.
Nice and easy great dealership great seals man. Made everything easy finance guy was awesome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
they tell a price when you drop off the car and they
they tell a price when you drop off the car and they charge different you about to pick up the car .
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair