Toyota of Louisville / Scion of Louisville

Tim was great! Best car buying experience I have had to date - will be a repeat customer for sure

I recently purchased a new cat and the experience exceeded my expectations. Mr. Patillo provided excellent customer service and professionalism. The car buying process was very smooth. The car itself is a joy to drive! I couldn’t be happier with my decision!

I’ve owned my Camry that I bought from Toyota of Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experience every single time. The lounges to wait in are comfortable, the communication about your auto’s service needs is complete and I find the pricing more than fair. My Camry is 7 years old and I feel confident that using the Toyota of Louisville service department will keep it going for many, many years to come. I appreciate everyone there and will be back for the next service in May!

One of the best to do it! I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge were truly impressive, guiding me through the entire process with patience and expertise. They took the time to understand my preferences and provided valuable insights to help me make an informed decision. The salesperson's friendly demeanor and genuine enthusiasm for the product made the buying experience enjoyable. Their commitment to customer satisfaction was evident, and I left the dealership not only with a fantastic new car but also with a positive impression of the dealership's service. I highly commend this salesperson for their exceptional assistance and would gladly recommend them to others seeking a seamless car-buying experience. Thank you Mr. Tim and Mr. Rick!

Kevin Willis was every bit of amazing! Very friendly/welcoming, and made the buying processes almost effortless! Plan on coming back to him for any of my vehicle needs! Thank you Toyota of Louisville!

Tim Patillo was an absolute pleasure to work with. I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) and features of the car. Communication with Tim was fantastic. He was able to coordinate with his finance team over the phone, and within hours we completed the terms and had a deal. I flew up a couple of days later. Tim picked me up a the airport, did a simple short test drive, and i was able to sit down to complete the paperwork. I also want to compliment the the whole finance team. I am very pleased that they were able to provide very competitive rates. Again, the whole transaction was completed very quickly, and I was on the road back home (after a great lunch at one of their recommended restaurants). Some fInal thoughts, I've purchased a number of cars in the past from a number of dealerships all over the country. Toyota of Louisville is very special. This might not make sense until you visit, but I really enjoyed talking to everyone there. We have a shared set of values which made working together so much simpler. Again, heartfelt thanks to Tim and everyone at Toyota of Louisville.

Tim was very helpful and patient during my car selection process. The entire staff at Toyota was accommodating and friendly.

We appreciate John Carbone taking our car in with just a couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem was determined and explained in terms we could understand. As the problem was more than we expected, it required extra time to compete (and, that was understandable. When all repairs were completed (a brake problem was also found after further examining the car), John called to let us know. When we picked the car up, John took time from his busy afternoon to show us the repairs that were made. Service was excellent and John Carbine was a pleasure to deal with.

Really enjoyed my experience at Toyota of Louisville, most of all my dealer Kevin Willis. Kevin was extremely knowledgeable and communicated with me through out the entire process. Kevin went above and beyond to put me in the vehicle of my dreams and make it affordable. Thank you Levin and Toyota of Louisville.

We were treated like family through the entire process of purchasing the vehicle we had picked out. We very much appreciate being guided through the process by such friendly and helpful people. We would like to give a shout out to Dennis and his entire team ! Thank You