Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Excellent service always.

Excellent service always. Like dealing with John Carbone. Always helpful. Prices are comparable and service done in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We've worked with Glen a couple of times in the last

We've worked with Glen a couple of times in the last couple years. Bought a Rav4 off him in late '22, and then a GR Corolla in mid-'24. He's always a straight shooter, and reluctant to oversell you a car you don't need or that would be actively harmful to own. Plus, they're the only dealership here in Louisville that didn't add a ridiculous dealer markup during/after the pandemic/supply chain issues, and I appreciate them not being predatory. As long as they're open and I live in Louisville, I'll be going to then for any car purchasing needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyed working with the staff to make my purchase an

Enjoyed working with the staff to make my purchase an easy process. Tim did an excellent job on showing how to operate the vehicle as well as explaining all the options. Rick Donnell was great to work with from the ordering to the final paperwork. Just a great guy. The lady in finance did a great job explaining the paperwork and warranty options.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Keeps you updated and are very knowledgeable … also not

Keeps you updated and are very knowledgeable … also not pushy in the sale and for warranty

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We purchased a 2024 Rav4 from salesman Tim Patillo!

We purchased a 2024 Rav4 from salesman Tim Patillo! He was kind, very professional, attentive and very helpful through the entire process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest sales representatives and very dependable vehicles

Honest sales representatives and very dependable vehicles low interest rates also a huge inventory to choose from

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They completed exactly what they said they would and at

They completed exactly what they said they would and at the price quoted. Very professional and courteous.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They’re Always so helpful and so sweet .

They’re Always so helpful and so sweet . Everytime i go to the dealership they treat me like family

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim was amazing and very very patient.

Tim was amazing and very very patient. He was really cool and down to earth as well. Would definitely recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mike L.

Mike L. Is always friendly and courteous. I trust what he says and I feel he makes auto maintenance tolerable for me. I’ve referred Toyota of Louisville to family and friends for their service dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.