Nissan of Rivergate

(744 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30pm–8:00pm 8:00am–1:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (877) 485-6143 (877) 485-6143
Used (877) 485-6149 (877) 485-6149
Service (833) 918-6102 (833) 918-6102

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Rivergate from DealerRater.

Want to share your experience with this dealership?

Write a review

Ask for Scott Rowe

Bought a 2017 Pathfinder from Scott. He came in on his day off to deal with an issue, he offered to drive 160 miles to come help me. While I would strongly suggest you do research on the particular Nissan you are looking for and any known problems, if you are in Middle Tennessee and have decided to buy a Nissan, then Rivergate is the best place to go. On price, they beat any of the other dealers in the area as well. Do the research on price too. Ask the other dealers what the "out the door" price is, there are some Nashville dealers that "require" up to $1500 of add-on products to get the advertised price. Compare apples to apples. What is this vehicle going to cost me, bottom line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

I was very pleased with my experience. I worked with Connerand John, they were very attentive and willing to get my payment where I needed it to be. They were quick with the negotiations. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Definitely an innovation that excites

Nissan of Rivergate is very lively, the experience was better than that of other dealerships I have visited and the staff were in point. Each congratulating me over the PA system and some personally. I will highly recommend Nissan to any of my friends and family due to the quality and performance compared to other brands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Literally the rudest service department ever

I've never met some many folks that hate there job! I literally met one person at check out that was nice other than that the people checking me in acted like I was an inconvenience. Then I called back today to find out some more info that they didn't put on my paperwork and the parts department was horrible the "manager" talked to me like a I was stupid. I'm so glad I didn't get the work done there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience with Calvin Boone

Everything was great from start to finish Calvin was great about returning calls and answering my questions I was very pleased with the whole process I couldn't have asked for any experience to have went any easier than this one did thanks for everything I love my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

Betsy Newman was simply Awesome to work with. I said Betsy I'm a business owner and it's hard to get me to answer the phone sometimes. Betsy "no problem can I communicate through text?" I said yes and the whole experience went smoothly. Thanks Betsy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My Experience With Dealership

This is a great dealership to work with. My Sales Consultants, Josh Adams and Hunter Geis, were extremely patient with me. They answered all my questions. Will recommend dealership to anyone interested in a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience with Nikki Wallace

I bought a 2017 Nissan Maxima. Nikki was very knowledgeable. She was not pushy and treated me with respect. She worked for me to make sure I got the car that worked best for me. She showed me the service department and dealership management. It was overall a great experience and I would recommend this dealership, brand and Nikki for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience!!

Calvin and Nikki are both so down to earth and helpful! We loved working with both of them and the rest of the staff! We will definitely be back for any future car buying and LOVE our 2017 Rogue we just purchased!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my Rogue! Thanks, Nikki!

I always dread having to go through the process of buying a car at a dealership, but Nikki made it painless and fun. She had my car ready for me when I got there all ready to test drive and answered all my questions. She's very knowledgeable, honest, friendly and very easy to deal with. I will definitely tell my friends to go see her when they fall in love with my Rogue after riding in it! Rivergate had the best prices and I will go see them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.