Nissan of Rivergate

(744 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30pm–8:00pm 8:00am–1:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (877) 485-6143 (877) 485-6143
Used (877) 485-6149 (877) 485-6149
Service (833) 918-6102 (833) 918-6102

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Rivergate from DealerRater.

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Nick in service is the very best.

Nick in service is the very best. I’m glad you brought him back here. I’ve been coming to this Nissan for approx. 25 years now.!I’ve noticed a deterioration in the caliber of work from the mechanics. That’s why I give you four stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

​I recently had the pleasure of working with Dusti, and I

​I recently had the pleasure of working with Dusti, and I couldn't be more satisfied with the experience. From the moment I scheduled my appointment, Dusti's professionalism and dedication to customer service were evident. She made the scheduling process effortless and kept me informed throughout my vehicle's service. Her transparent communication and attention to detail ensured there were no surprises, and I felt confident that my car was in capable hands. Thanks to Dusti and the exceptional service team at Nissan of Rivergate, my vehicle is running smoothly. I highly recommend Dusti for anyone seeking top-notch service and a seamless automotive experience.​

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Justin was great to work with!

Justin was great to work with!! The whole team was so helpful!! I would highly recommend this dealership!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can’t say enough good things about the service here!

I can’t say enough good things about the service here! The pricing was fair and upfront—no surprises or hidden fees. The team was professional, efficient, and made sure my vehicle was in top shape. Plus, the warranty coverage gives me total peace of mind. I know I can trust them for any future maintenance or repairs. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can’t say enough good things about the service here!

I can’t say enough good things about the service here! The pricing was fair and upfront—no surprises or hidden fees. The team was professional, efficient, and made sure my vehicle was in top shape. Plus, the warranty coverage gives me total peace of mind. I know I can trust them for any future maintenance or repairs. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the fantastic review! We're so happy to hear you had a positive experience with us. Providing clear, upfront pricing and excellent service is always our goal, so it's great to know that you felt taken care of. We're also glad the warranty gives you peace of mind. We truly appreciate your trust and look forward to being your go-to for any future maintenance or repairs. Thanks again for the high recommendation! Calin Fisher Owner Loyalty Manager (615)723-0247 calin.fisher@nissanofrivergate.com

Dusti at the service department is amazing!

Dusti at the service department is amazing! She made scheduling my appointment a breeze and kept me updated throughout the entire process. Her customer service is top-notch, and she ensured my car was taken care of quickly and efficiently. Highly recommend her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nick provided excellent service during my recent visit.

Nick provided excellent service during my recent visit. He was friendly, professional, and explained everything in detail about my car’s maintenance needs. It’s rare to get such personalized service, and I truly appreciated the time he took to address my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We were blessed with William to guide us through our

We were blessed with William to guide us through our selection process and connected well with my wife and me right from the beginning! He had a sincerity about him that was compounded with his knowledge of the automobiles, programs, and facilities. When we discovered his military and police service, there was a more personal and respectable connection with William . His patience, listening, and guidance were very refreshing and appreciated. Rivergate Nissan has a good team and we look forward to doing business with them and their team again in the future and thank you William for selling us the Pathfinder! We love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great dealer, transparent and prompt with my servicing, I

Great dealer, transparent and prompt with my servicing, I would stop in again for my next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a wonderful experience .

I had a wonderful experience .. thank you to Calin who answered all of my questions and guided me through everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.