Dale Earnhardt Jr. Chevrolet

(698 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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My truck has been in the shop for over a month and I keep

My truck has been in the shop for over a month and I keep getting the run around. At first I was told I was getting a remanufactured engine and then weeks later I was told it actually was used with 90,000 something miles on it. My advisor always states he will get back up with me and update me and I always have to call the dealership to get ahold of him. I was told my truck would be complete this week and I called today and they still haven’t started on it. I understand people get busy but communication is key and I’m really getting upset with Chevy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Consumer response

My truck has been in the shop for over a month and I keep getting the run around. At first I was told I was getting a remanufactured engine and then weeks later I was told it actually was used with 90,000 something miles on it. My advisor always states he will get back up with me and update me and I always have to call the dealership to get ahold of him. I was told my truck would be complete this week and I called today and they still haven’t started on it. I understand people get busy but communication is key and I’m really getting upset with Chevy.

I recommend Jose to everyone looking for a new car

Jose the best salesman in town Love buying cars from him. My family has bought multiple vehicles from here. We are always happy with our purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lerin, we are so pleased you enjoyed your visit to Dale Earnhardt Jr. Chevrolet! If you have any further questions, please don't hesitate to reach out!

AWSOME Experience!

I highly recommend that if anyone is in need of a new or used vehicle to go see Dante Johnson. He goes over and beyond for his customers. Meets the needs of what is best! Very polite! Truly knows what he is doing. Need a vehicle? Go see Dante!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Dominique, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Ask for Dante'

Dante is a great salesman!!! He was amazing! He was not pushy at all. If you end your family are looking go see him at Chevy! He was super awesome!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Seleste, we're glad to hear you enjoyed your visit. We hope you have a great day!

Great customer service.

I had a great experience working with Dante. His customer service was truly exceptional. I didn't know much about car shopping, he was kind and patient, ready to answer any question that I had to ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

B, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Josh is awesome!!

I worked with Josh today and he was extremely friendly and thorough. I asked him a lot of strange questions and he knew the answer to all of them. He helped me with all my anxiety and now I am the proud owner of a brand new Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kelsey, thank you so much for your high rating! Thank you, and have a fantastic day!

I recommend Dante Johnson to be your salesman.

Dante was great to work with. He is very helpful and extremely professional. Definitely recommend asking for him if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Ashlee, thank you so much for your positive comments about Dale Earnhardt Jr. Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

amazing!!

great experience, whole dealership made me feel welcome especially the ladies at the front desk. Best car buying experience I've had by far. Joey went above and beyond to help me find the perfect vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Maria, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!

Really

I enjoyed working with the sales associate and the environment of the workplace. Everyone I interacted with was courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Katina, we really appreciate your feedback! Thanks for taking the time to leave a review.

Great experience

Great experience buying our new Suburban from Dale Earnhardt in Tallahassee. Lamar and Barbie made this purchase our easiest vehicle purchase. Sales team is very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laura! We're so happy we were able to help you out! We hope to see you soon!