Reviews
I’ve bought 5 vehicle from Dale Earnhardt Jr.
I’ve bought 5 vehicle from Dale Earnhardt Jr. Chevrolet. They make everything very easy, no games, a great deal every time!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joshmaydaytm@gmail.com, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
I bought my first car at Dale Earnhardt
This place is so awesome. They have done everything and beyond to get us into our new car. I had such an amazing experience.. I want to give a big shout out to our car salesman Josh he was so amazing. I was super nervous didn't want to go with payments at all. Josh was so positive in every aspect. Thank you so much I love my new car your the best! Highly recommend going through this dealership! Everyone was so welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristine, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Misleading advertisement said all fees were included in
Misleading advertisement said all fees were included in the advertised price when they weren't. Said it was a mistake on the website but wording is still there.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello Ltblues66, we appreciate you taking the time to leave us this feedback. We will be contacting you shortly to further discuss your experience and hopefully regain your confidence in our dealership. Thank you and have a great day!
Great deal on my trade
Came in for oil change and left with a one year newer truck. Josh Williams was great in making the trade in deal work. 2nd time I’ve bought a truck from him and wouldn’t hesitate to do it again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim R, we are so pleased you enjoyed your visit to Dale Earnhardt Jr. Chevrolet! If you're ever in need of more help, please let us know!
Great experience
Josh was amazing, he helped us get in our 2022 Chevrolet Equinox with the best experience! He even earned a nickname "uncle Josh" go check him out!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trulee, we are so pleased you enjoyed your visit to Dale Earnhardt Jr. Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
Don't get mark
Being I made an appointment and dropped my car off, it took all day with no communication from my advisor Mark. The appointment was for an oil change and tune up, (to my knowledge a tune up was changing spark plugs and wires) I was told that was not the case when contacted by Mark, i was told that spark plugs and tune up are different. I was confused so I said just the oil change, that was the last time I talked to Mark. My appointment was at 745 am (I did that so I can get my vehicle in and out,I hate waiting...) Well I didn't get my truck back till 4pm. All day for an oil change. I was catching a ride and at work so I needed communication as to how long its going to be... If I knew it would have taken all day I would have went somewhere else. Mark is A terrible advisor when it come to communication. He wants to empty your pocket and not talk to you at the same time. I will never return I'll take My business else where. C
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding about your experience. We will be reaching out to you shortly to further discuss your experience and hopefully regain your confidence in our dealership. Thank you and have a great day!
Service
Very good, very professional always on time. They make you feel like you matter to them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hilton, your satisfaction is our top priority. We can't wait to see you again, have a great day.
king.tyler_p@yahoo.com
Alex listened to my needs and found me the car to match. They showed me multiple cars, and we were able to find the perfect one for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tyler, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
A commercial in our drive
As a family we buy all our cars here. I joke that we could do a Dale Earnhardt Jr Chev commercial when we have family dinner. Wht Chevrolets of all types. Barbie takes care of all of us ! Thank you DEJ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jordan Family, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dale Earnhardt Jr. Chevrolet!
Great experience!
Josh was wonderful with me and my children! Great experience and we found what we were looking for. Thank you for your help! Smile smile
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gloria, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet