Dale Earnhardt Jr. Chevrolet

(698 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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Great Service

My experience here has been fantastic! My salesperson made sure to make the process as easy as possible. They made sure to explain everything to me. Also say hello to the guest service girls they are amazing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jenny, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

Whole team was great!

Whole team was great! Damon and Jose went the extra mile to make sure I was completely satisfied with my purchase. Definitely going to continue to buy here in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

EVERY VISIT TO THE SERVICE DEPARTMENT IS A PLEASURE WHEN

EVERY VISIT TO THE SERVICE DEPARTMENT IS A PLEASURE WHEN GEORGE BELL IS MY SERVICE ADVISOR. HE IS VERY CONSIDERATE, HELPFULL, UNDERSTANDING OF MY TIME, AND KEEPS MY CAR IN PERFECT RUNNING CONDITION. HE ALWAYS CALLS ME TO INFORM ME WHAT IS TAKING PLACE WITH MY CAR, AND WHEN IT WILL BE READY. I WILL NOT ALLOW ANYONE BUT GEORGE TO SERVICE MY VEHICLE. BELIEVE ME WHEN I TELL YOU THAT GEORGE AND THE ENTIRE SERVICE STAFF ARE TRULY THE BEST OF THE BEST IN TALLAHASSEE. YOUR SERVICE DEPARTMENT IS THE REASON I KEEP COMING BACK TO BUY ANOTHER CHEVROLET!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dennis, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

We was very satisfied with our sales person, Julius

We was very satisfied with our sales person, Julius Jimenez. Very knowledgeable. Aguilar Jose thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Yellowroses4sharon, we're glad to hear you enjoyed your visit. We hope you have a great day!

Great experience

Thanks Lamar and Dante for getting us into the vehicle that fits my large family! Great customer service, went out of the way to help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

April, thank you so much for your high rating! Thank you, and have a fantastic day!

Great experience

Tracy is great, took great care of me each time that I come to get my oil changed and car service. I would Highly recommend him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Randy, we're happy you found our staff to be so supportive during your experience here at Dale Earnhardt Jr. Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

Awesome experience, great deal !!

Me and my son bought a 2019 Corvette Stingray from Dale Earnhardt Jr Chevrolet two weeks ago. It was the best car buying experience I have ever had. The staff were very professional and treated us like family. Financing was a breeze, and my son were driving home with his beautiful new car i. No time ! Highly Recommend !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hank, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

estwat@embarqmail.com

our experience with your dealership can only be described as a nightmare. After realizing we had been grossley taken advantage of, we were alerted that there was an issue with the antilock braking system and driver alert system - this is within a week of purchasing the vehicle. If you really want to know the full story you may contact me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wayne, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will be contacting you shortly to further discuss your experience.

Purchased a used vehicle in December 1, 2021.

Purchased a used vehicle in December 1, 2021. Heard a clinking noise after driving it for awhile. Took the car in December 22, 2021 for a check up on the noise. After sitting in the waiting area for 2 hours, was told to take it to Infiniti because apparently the service department was not capable of working on an Infiniti. Now I can't anyone to assist me with the problem. Keep getting the run around

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Tony and Barbie were great!

It was a great experience. Tony showed me a few vehicles that fit our needs and then made the numbers work. The entire team worked with me and got me a awesome pre-owned Chevy! Thanks Dale Jr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Red Sox Fan, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!