Dale Earnhardt Jr. Chevrolet

(698 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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I use to visit this location to service my 2012 Chevy

I use to visit this location to service my 2012 Chevy impala and due to past service I ended up purchasing a dodge. However, some people have preference in cars and owning a Chevy is mine. In 2019 I decided to buy another Chevy the sale experience was not a good experience either. But, Since it was the car I wanted I ended up purchasing it. I am proud to say though since I have been going to Chevy to get my car Serviced and I have been dealing with one person (Mark Enoch) from the West Tennessee location in Tallahassee and the experience has been very professional. He make sure that he review your car to ensure that no scratches no oil on the inside nor any issues is brought back to you when you get your car Back. He does the little things that make you feel special. Like opens the door for you when the vehicle is returned to you. He gives you tips on how to eliminate vehicle services. He is a friendly, polite, and listens well. He is the reason I am proud to say I have a Chevy. Keep up the good work Mark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Josephblue63, we are so pleased you enjoyed your visit to Dale Earnhardt Jr. Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Codi McKinney and staff done a excellent job, from sales

Codi McKinney and staff done a excellent job, from sales department to finance department, made buying a new truck very easy. Very highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jsass98, thank you so much for your high rating! Until the next time we meet, take care!

Long story short, really bad situation.

Long story short, really bad situation. Fortunately, Robert Sweeney corrected absolutely everything and made sure it was done right. Really saved the family’s butt on this one! Hopefully everyone will do like he does for their customers in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jmorg83@gmail.com, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

It was wonderful I will recommend my family

It was wonderful George did a fantastic job He’s very nice and kind he took care of everything that needed to be taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bruce, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

I am definitely coming back for my future services

Very helpful and made sure I had everything I needed before I left. The workers were polite and the service was great. 10/10 recommended come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Devin, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I received great customer service from Zach Wilson in...

I received great customer service from Zach Wilson in regards to me getting a new tire. Zach was very communicative with the updates on what was wrong with my tire and how he could help make sure my tire was handled immediately. Way to go Zach ! Keep up the good work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Akliyah, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

Auto Repair

Very please with service and customer service from Pam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Shirley, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

My experience was great

Awesome! Zach Wilson was the best. His customer was great also the support staff were very friendly and nice. I would recommend to other friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marcus, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Chevrolet. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Amazing Service

Amazing service as always! Quickie oil change. I was greeted with a smile. I always feel like they treat me like family. I'm always so happy to stop by and see the service center. In and out before I knew it!! Thank you Teresa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

D. Hair, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

George hooked me up

George and Robert helped me get my car fixed. It took a while but I'm glad to have it running right. Thanks for the help guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Casey, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!