Lexus of Tucson - At The Automall

(230 reviews)
Visit Lexus of Tucson - At The Automall
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (520) 448-2139 (520) 448-2139
Used (520) 448-2127 (520) 448-2127
Service (520) 526-9453 (520) 526-9453

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Tucson - At The Automall from DealerRater.

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Transparent market pricing.

Transparent market pricing. Great selection of L certified vehicles. Kris Bowman provided a professional and extraordinary buying experience. Delivery to my front door was not expected. Best car buying experience I have ever had. Responsive courteous in all communications. I will let my friends know there are options when buying a car. Why not have an enjoyable experience at Lexus of Tucson at the Automall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The highest quality of service in a dealership I have

The highest quality of service in a dealership I have ever experienced. You felt welcomed right from the start. Kris Bowman was easy to talk to and although I didn't get the car I was originally interested in, I do believe he found the perfect car for me. I will not go anywhere else when looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, Kris Bowman made the car buying experience

Great service, Kris Bowman made the car buying experience very simple and enjoyable. The staff was also very welcoming and made sure I had everything I needed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Caleb filled in for Reggie on my detail service, very

Caleb filled in for Reggie on my detail service, very friendly guy. The scratches on the hood came out nicely, however, there was polishing compound splashes over the front of the car. Driver's side seats were well-cleaned.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christopher has assisted my wife and I in the purchase of

Christopher has assisted my wife and I in the purchase of four of our five Lexus vehicles. His professionalism, communication, and knowledge has made all four purchases go smoothly. Christopher's efforts in the latest GX Overtrail+ purchase are noteworthy since this was a new generation model and in high demand. Additionally, Rick in Finance has also been our "go to" at this store. Great job to the entire team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent attention during the all buying process from

Excellent attention during the all buying process from the sales consultant George Karahalios and general sales manager Adam Bredenkamp. Great Automotive Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I've purchased two certified pre-owned Lexus vehicles at

I've purchased two certified pre-owned Lexus vehicles at this dealer in 2023 and 2024. Both times I worked with the same sales person, Chris Valerio. I've found Chris to be very professional and direct during the negotiations, no game playing, and he is very knowledgable regarding the models. He is quick to respond to any questions via email, text, or phone and has also been helpful with helping me resolve a few minor issues with service after the purchase. On top of that he's just a truly nice guy. I highly recommend the dealership in general and Chris Valerio in specific if you are interested in purchasing a Lexus. We have been very happy with four different Lexus vehicles we have purchased over a long period of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kris was very helpful and easy to talk to from start to

Kris was very helpful and easy to talk to from start to finish. He was able to answer the many questions I had on the 2016 Lexus I had my eye on and ensured I left key in hand and a great affordable monthly payment. The roses were a nice touch that my daughter enjoyed. Not only did I get an amazing car but I felt welcomed into the Lexus family from the VIP experience he provided. I’d highly recommend Kris to help you kick off your Lexus journey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is our 3rd purchase from this dealership and George

This is our 3rd purchase from this dealership and George Karahalios. George is so easy to deal with and very helpful. The dealership is nice clean and helpful also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very attentive to us, very clean, a fine hospitable

Very attentive to us, very clean, a fine hospitable staff. We will return in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.