Lexus of Tucson - At The Automall

(230 reviews)
Visit Lexus of Tucson - At The Automall
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (520) 448-2139 (520) 448-2139
Used (520) 448-2127 (520) 448-2127
Service (520) 526-9453 (520) 526-9453

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Tucson - At The Automall from DealerRater.

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Jerry is are go to Guy.

Jerry is are go to Guy. We have purchased 8 Lexus from this dealership most under Jerrys help. We highly recommend him for a ture and honest approach of purchasing a new auto.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My last two vehicle purchases have been made with Lexus

My last two vehicle purchases have been made with Lexus of Tucson. Richard Lake has been my service person for most of the years since 2010. I have the highest regard for him as a person and for his professional attitude toward his clients. Lexus of Tucson is lucky to have Richard, he represents you well. Kathleen Thomas

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brian is the best.

Brian is the best. He always takes the time show that he cares. It’s clear that his approach to customer service isn’t about a pay check but this is a part of who he is and we appreciate it!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bought es 350 V6 and 300 H hybrid both gray colors two

Bought es 350 V6 and 300 H hybrid both gray colors two cars chris v did great. 5 stars lol

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I don't particularly enjoy shopping for new cars.

I don't particularly enjoy shopping for new cars. In fact, I really dislike the entire process. But working with Kris Bowman was a genuine pleasure. He's a very trustworthy individual who does all he can to make the process comfortable. Kris doesn't actually "sell" you as much as he helps you buy and make the right decision. You can trust Kris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

If you are looking for an honest, hardworking

If you are looking for an honest, hardworking salesperson, you couldn’t find a better one than Kris. Very professional, and straight forward with the deal. He worked very hard to insure my wife was happy with her new car. We loved working with Kris.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Laura Lavender was our sales person.

Laura Lavender was our sales person. Very responsive, answered all questions we had, and acted to present our offer to management. We negotiated a good deal, I believe, with us and the dealership. Followup with reasonable repairs was superb, Laura ensured we didn't have to make repeated trips to the dealership to leave with our car. Laura's communication, followup and attention to detail made our purchase far more pleasant than we expected. She will make a great salesperson for your purchase at Lexus of Tucson at the Auto Mall.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mr Andrews did a wonderful job of addressing my concerns

Mr Andrews did a wonderful job of addressing my concerns and questions. He was happy to let me know exactly what monies were needed. And how the process would work. I felt very confident and relaxed in talking to him. It was a very pleasant experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Kris Bowman was absolutely amazing!

Kris Bowman was absolutely amazing! His expertise and sales skills definitely made our purchase a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought my Lexus RX 350 from Lexus of Tucson and brought

I bought my Lexus RX 350 from Lexus of Tucson and brought it in for service Friday September 20th the first time, Justin was fantastic. Car was done quick and he had it washed without me asking. We also were expecting touch up paint and some reason it didn’t make to us and Justin took care of it. Great dealer and team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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