Reviews
Was not what I was expecting.
Was not what I was expecting. They had me waiting for my vehicle even though it was done 20mins prior me going up to ask what was the hold up. I was also told I would get my vehicle washed and that never happened.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sales staff were great and very responsive.
Sales staff were great and very responsive. Process was simple and management was very easy to work out sale of trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jfshelhorse, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service as always.
Great service as always. Tarron W. Is my go to guy. He always delivers superb service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
kgross430, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My sister was shopping for a vehicle And I was helping
My sister was shopping for a vehicle And I was helping her. We went to Sheehy’s Toyota. We were warmly welcomed by Jamal Cook. He was very pleasant to deal with and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
princie.phipps@yahoo.com, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Salesman Sage was very helpful and made the car buying
Salesman Sage was very helpful and made the car buying experience very enjoyable. He was not pushy but listened carefully to what we were looking for and then presented us with options. Also sales manager was very helpful. Definitely would recommend Sheehy Toyota of Fredericksburg to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Extremely professional, patient with our questions, quick
Extremely professional, patient with our questions, quick to respond, provides abundance of information to help with our buying decision
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
danielsje, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Chris in Service was polite, informative, pleasant and
Chris in Service was polite, informative, pleasant and provided information on my recall so that I understood what his department would be doing and how long service would take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthracite, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Thank you
Very pleased with service, not happy with sales, never
Very pleased with service, not happy with sales, never buyer again through Toyota, only get military discount and law enforcement discount if you finance through Toyota, could my discount away because I financed through NFCU. For 46 years in uniform 26 as a Marine and 20 as Deputy Sheriff they gave me a key chain. Love my truck but last Toyota product
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
bam9844, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Worst customer service in the history of the world aside
Worst customer service in the history of the world aside from parts department. I am a very dissatisfied customer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Courteous, quick service from knowledgeable employees.
Courteous, quick service from knowledgeable employees. The work was a recall and they were able to do an involved job in just a few hours. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stgaleano, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!