Reviews
I had an upfront and easy experience with my salesman ,
I had an upfront and easy experience with my salesman , Jamal Cook. I’d recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rjfessler, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Our family has been associated with this facility for
Our family has been associated with this facility for many years. I always feel confident that this dealership does what is needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bootsie, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They were professional, courteous and very focused on
They were professional, courteous and very focused on customer satisfaction. I was treated with utmost respect and I would highly trust them with my car again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The service was just as zJosh told me.
The service was just as zJosh told me. They provided a Lift for me to get home. The device was very fast both dropping the car off and picking it up n
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Barbchenau, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I was probably the easiest customer to deal with.
I was probably the easiest customer to deal with. I knew what I wanted in a truck. Accepted the first offer for my trade-ins and paid sticker price for my new ride. I’ve bought 4 Toyota’s now from Sheehy. Don’t believe I’ve gotten any loyalty deals because of that. All the staff is nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jhammer12, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sheehy Toyota was once again a great service provider!
Sheehy Toyota was once again a great service provider! They took my car back on time, gave me an estimated wait time which they met, and didn’t try to sell me a bunch of extra services I didn’t need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sharonschellin, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I couldn’t be more pleased with the excellent service
I couldn’t be more pleased with the excellent service I’ve received at Sheehy Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stormy6817, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Truly disappointed.
Truly disappointed..3 hours for a routine oil change. DISAPPOINTED. No one came out to advertise me of my car the entire time. I was there on time for my 8 am appointment and did not leave until after 11!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I knew exactly what I wanted and Jamal C helped make it
I knew exactly what I wanted and Jamal C helped make it happen. From the time we stepped foot on the lot to leaving with a certified used car was less than 3.5 hours and he made the process fairly painless. Ended up bringing the vehicle back for a service the following weekend and Jamal personally made it right and followed up days later to make sure we were satisfied. Would highly recommend working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
R, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Extremely disappointed in the quality of service received
Extremely disappointed in the quality of service received during my last visit with the service department.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair