Reviews
Excellent dealership.
Excellent dealership. Edwin in the service department is magnificent! The truth is- everyone in the service department is incredible. My car is always taken care of in a timely and professional manner. I LOVE doing business here! In fact- I know longer think of it as doing business, it is like friends helping a friend!❤️.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We're truly honored to have your trust and loyalty. Edwin and the entire service team will be thrilled to hear your feedback—it means the world to us. We're so happy to hear that coming here feels like visiting friends, because that's exactly the kind of experience we strive to provide. We look forward to taking care of you and your car for many miles to come! ❤️
Super easy and efficient.
Super easy and efficient. Made an appointment via the Toyota app. Received a video assessment of my car’s status at the end. Will return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks very much for the 5-star review! We greatly appreciate it!
Wonderful service !
Wonderful service ! Wonderful staff !! Very clean waiting room ! Timely manner for repairs ! Friendly staff ! Need more cars to sell !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star review, and we are always happy to hear that our team here at Sheehy Toyota of Fredericksburg are providing exceptional service!
Great Dealership.
Great Dealership. Never had a problem. Great, Great, Great, Great, Great, great, great, great, great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and are happy to make your experience here at Sheehy Toyota of Fredericksburg the best with each and every visit! Thanks for the 5-star rating!
Mr. Baber, Chis, and Joe are easy to work with and that
Mr. Baber, Chis, and Joe are easy to work with and that causes a person to want to do business with Sheehy Toyota! v/r Mr. Clark
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, Mr. Clark! We're so glad to hear that Mr. Baber, Chis, and Joe made your experience with Sheehy Toyota smooth and enjoyable. We always strive to provide great service, and it's wonderful to know that it made a positive impression. We look forward to doing business with you again
My son bought an Rx350 from a used car dealership just a
My son bought an Rx350 from a used car dealership just a few miles from Sheehy Toyota. Before we drove back up 95 to Maryland I wanted to have a few things serviced and have the car thoroughly inspected. I spoke with Andrew, a service advisor a few times before picking the car up and explained the situation. He was able to squeeze us in on a Friday afternoon, which was great as we originally were going to leave the car drive back to Maryland and drive back on Sat, thanks to Andrew he saved us from a lot of extra driving, which we really appreciated. Andrew provided an honest assessment of the car and at no time did I feel as though we were getting the runaround. The video inspection provided by the tech was a GREAT, GREAT touch. Andrew truly gave me faith again regarding car dealerships. If I lived closer I wouldn’t hesitate encouraging my son to take it to Sheehy Toyota and of course ask for Andrew. Thanks again Andrew for everything my son is really enjoying his new car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It sounds like you had a fantastic experience at Sheehy Toyota, thanks to Andrew's excellent customer service! It's great to hear that he was able to fit you in at the last minute and that the inspection and honest assessment gave you peace of mind before hitting the road. The video inspection is a nice, modern touch that really helps build trust, especially when you're purchasing a used vehicle. I'm sure your son is enjoying his new ride, and it's reassuring to know that you'd recommend Andrew and Sheehy Toyota to others. If you need any further help or have any other questions, feel free to ask!
Friendly staff that are very helpful.
Friendly staff that are very helpful. Greet you when you enter the building. Thank you you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our friendly and helpful staff. We always strive to make everyone feel welcome. Have a great day!
Sheehy Toyota is the only Toyota dealership that you
Sheehy Toyota is the only Toyota dealership that you should buy and service cars from. The service and staff are true professionals and believe in their products.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the 5-star rating!!!!!!
Fantastic service from Diego.
Fantastic service from Diego. He looked hard to find my desired car for a couple of days until he found just the right one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind feedback! We’re thrilled to hear about your positive experience with Diego. He truly goes above and beyond to help customers find exactly what they’re looking for, and we’re glad his efforts made such a difference for you. We appreciate you taking the time to share your thoughts!
I have had a wonderful experience at Sheehy Toyota in
I have had a wonderful experience at Sheehy Toyota in Fredericksburg, VA literally obtaining the truck of my dreams. I’m a diehard fan of Toyotas having just purchased my sixth Toyota. The saying that if you take care of your Toyota, it will take care of you is absolutely true! I can’t go without mentioning my appreciation for the generous trade-in offer on my 15-year-old Tundra with 279K miles on it. It proved to me again that Toyotas hold their value. I noticed quickly the camaraderie and continuity of communication at Sheehy Toyota. Everyone was on the same page and it made working amongst the departments seamless from ordering, tracking progress and then the final purchase. I wish all businesses used Sheehy Toyota’s training model. They definitely have it down to a science and it shows! I very much appreciated Lloyd’s expertise from the beginning of the build in November all the way to the fine tuning in February. Lloyd guided me in making good choices for this custom truck. He was spot-on point for point. The truck is perfect! Most importantly, none of this would have come to fruition if not for the dealership’s sales representative, Diego. I can’t say enough about his welcoming personality, perseverance and hard work put into this venture. Diego was able to customize a factory build for me that included every single package and modification I had my heart set on — for what is possibly my last vehicle I wanted to check off all the boxes. Diego treated me like family, and I feel that I made an irreplaceable friend who looked out for me over the three-month process. We communicated weekly and at times daily hammering out all the details. Diego was respectful, professional, knowledgeable, and always responsive with communication. I never left lost wondering about where the truck was in the building cycle. He was great about seeking out answers to my many questions and always got right back to me. Upon the truck’s arrival, Diego continued to find solutions for additional fine details so that I would be 100% happy when driving my truck home. The 1794 Edition turned out more incredible than I ever imagined! I am absolutely thrilled with the result. I hope Diego has a long tenure at Sheehy Toyota whether it be in sales or eventually management. Whatever Diego chooses to do in life, he will do well with his work ethic. People who work twice as hard will always go twice as far. Blessings!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Wow, thank you so much for such a detailed and thoughtful review! We’re absolutely thrilled to hear that your experience at Sheehy Toyota was nothing short of exceptional. We are grateful for your loyalty to the Toyota brand and for choosing us to help you find the truck of your dreams. It’s wonderful to know that Lloyd’s expertise and Diego’s dedication helped make the entire process seamless and personalized to your needs. We’ll be sure to pass along your kind words to both of them. We’re incredibly proud of our team and the way they work together to deliver a smooth, enjoyable experience for our customers. Thank you again for trusting us with such an important purchase. We’re so happy that you’re in the perfect truck, and we hope it continues to bring you many years of joy! Wishing you all the best, and we look forward to serving you again in the future!" This kind of response shows appreciation for the details in the review and highlights your commitment to customer satisfaction!