Reviews
The customer service at this location is excellent!
The customer service at this location is excellent! We had our first emergency visit and Chris Kovach, our Service Advisor, kept us informed of the issues found and got them resolved in a timely manner. We look forward to seeing and working with Chris on our next visit. Service like this is the reason why we continue to be a Toyota owner family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fetch-coveys.0e, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I’ve owned Toyotas for over 25 years and currently own 3.
I’ve owned Toyotas for over 25 years and currently own 3. I’ve never had any dealership take better care of my cars than Sheehy Toyota. Chris Cooper is friendly, and extremely knowledgeable about all aspects of vehicle maintenance. I highly recommend asking for him by name whenever you get your car serviced. ⭐️⭐️⭐️⭐️⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sorenson626, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Always good and informative.
Always good and informative. Get car done quickly and keeps us informed Will use again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sarah.hall623, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Proactive customer service.
Proactive customer service. Great follow up from service rep Teddie. Can’t ask for anything more.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bgriffin286, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I love my Toyota!
I love my Toyota! I’ve had service done there 3 times. Everyone is friendly, the wait isn’t long. No complaints about it whatsoever!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tonya, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Went in for 40K service.
Went in for 40K service. This was reasonably quick, which included a brake and induction system service. We received outstanding Customer Service! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael.w.thomas96, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Good work.
Good work. Horrible phone assistance. Call,was transferred and hung up on. No phone call that car was ready until I finally got through.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Willingness to work with customer. No dealer markup in this insane market. Willingness to remove add ons at dealer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timothy.doyle, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Top notch customer service.
Top notch customer service. Was able to resolve the issues I have under warranty and outlined my total cost before I got there to pick up my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sheehy Toyota of Fredericksburg VA is the most
Sheehy Toyota of Fredericksburg VA is the most knowledgeable and professional dealership I have visited. The superior autos are backed by superior service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
picaro4ever, thank you for taking the time to leave a review for us at Sheehy Toyota of Fredericksburg. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Simply the best.