Reviews
Write a reviewHorrible Experience!
Worst experience ever! Don’t buy from this place! Will go the extra mile to SCREW you! Please listen to me.....Terrible! Run! Don’t walk! HORRIBLE experience!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
The staff was professional, personable and knowledgeable. Andrew Bryan was specifically amazing as always. The buying process was seamless and I received a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick Case’s Shaher is the best.
This is my 5th car at Rick Case. Shaher takes great care of my needs. I get my cars serviced only at Rick Case and they are truly the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great purchasing experience
Excellent experience Purchased a new Honda for my 18 year old son. I was provided with a first class experience from Jason Abecassis and manager Jimmy Contreras Very expedient and no games Would recommend them highly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best experience at Honda ever
We purchased a Honda Odyssey this week. The experience was top notch. Chris Massey and Andy Radu were outstanding and thorough and super helpful! Recommended!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Rafael was very kind and thorough throughout the entire process. He was extremely helpful and made sure to get us the best end-of-year deal! It was quick and easy. Dario guided us through finances and we were in and out of the dealer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Express service
Express service the day after thanksgiving wait time for an oil change in at 1pm out at 4pm. I have used the express service in the past and the express service was great.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrible service experience
Went to Rick Case for oil change and tire rotation. Without my authoziation they did a full synthetic oil change (more expensive) and fuel system engine cleaning. Oh and tires were not rotated. No written estimate was given. I won’t be going back for service. Lesson learned. This place has really gone downhill.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Dept
Excellent service! Jorge was great and went above and beyond to make sure everything was done timely and that I was taken care of. Great service dept!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car repair
My car has been in your garage since August 22. I keep getting put off about when the will be done. The damage was light and the car should have been completed. What kind of business do you conduct. Why can I not get my car. I get promises to get a call but the calls never come. I want my dam car
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase