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Excellent service, excellent car, totally recommended. I went to other car dealers before going to rick case, but the service in rick case is undefeated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick Case Good experience
Sales- Julian was very helpful, and I would do business with him again when lease is up. Service- Joey Great job, Cars running perfect Both- good communication and available to answer any questions Thanks to both at Rick Case Weston
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda Pilot Service
Each time I have taken my vehicle to the Rick Case Honda, I have had excellent service. Wade Bell has been my service advisor on many occasions and he is the absolute best. He is professional and explains repairs to the customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Airbag recall
Today was the worst experience ever. I was waiting for my airbag to be replaced a total of 6 hours. It was suppose to be finished an hour and half before I actually picked it up. But the person helping me was too busy to tell me YET IM IN THE WAITING ROOM WAITING. I finally got my car when I took the initiative to ask someone else, and they called the main person helping me but no answer. Multiple people were calling him and still no answer. I do not recommend this place because the person helping me was so disrespectful of my time and didn’t even inform me when my car service was repaired. Never going back. HIS NAME WAS ALEJANDRO, DO NOT GO TO HIM.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Fast and friendly customer service. They made the car buying process very easy and helped me find a beautiful car that fits my lifestyle and budget. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AC Compressor Fix
Danny said I had to leave the car overnight to get compressor changed out, and will be ready by 10am. Car was ready before then, and picking up was an efficient process.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Wisler was really professional and friendly, great experience. Highly recommend this dealership and all the employees.5 stars hands down. Thank you again. Location Weston! Check them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best experience.
Tony Pereira was very helpful and very professional. He followed up after service to make sure I got email of receipt for insurance claim. Keep up the good work Tony Pereira and team RickCase Honda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service at Rick Case Honda
Since the buying process was so enjoyable at Rick Case Honda, I decided to find out if their service department was as good. It is. I was in and out with the initial oil change and tire rotation in 1 hour and all of the people involved were friendly and courteous. I drove 67 miles from Palm Beach to Davie, Florida and then returned. The trip was worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
Manuel The sales man that took care of me and all staff gave me excellent service , I went to service my leased car and finish buying a NEW CAR thank you very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase