Greenway Kia West

(3,839 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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Everything was perfect and beyond my expectations, thanks

Everything was perfect and beyond my expectations, thanks so much! I'm highly satisfied. Greetings!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

The team at Greenway Kia West loves seeing great reviews! Thank you, Mildred!

Thank you Kia Greenway West for always taking good care

Thank you Kia Greenway West for always taking good care of me. I bought a Kia Forte in 2023. Then in March of 2025 I purchased a 2025 Kia Seltos. I love both cars. Kia vehicles run smoothly and go fast. I appreciate all the assistance and hope everyone has a marvelous day.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you're enjoying both your Kia Forte and Seltos from Greenway Kia West! Our team is always here to ensure you have a fantastic experience with our vehicles. Thanks for the kind words, and we hope every drive brings you joy!

Thank you Kia Greenway West for always taking good care

Thank you Kia Greenway West for always taking good care of me and my vehicles. I bought a Kia Forte in 2023. In March of 2025 I purchased a Kia Seltos, both cars were new and purchased at Kia Greenway West. Emmanuel and Mac in Sales are wonderful. Liz, Kiera, Gabriel, and Tony are incredible in the Service Department. Thank you and I hope everyone has a marvelous day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Greenway Kia West! We're delighted to hear that Emmanuel, Mac, Liz, Kiera, Gabriel, and Tony have provided exceptional service with both of your purchases. We appreciate the kind words and look forward to serving you again in the future. Have a marvelous day too!

Kia West is the only place to get your Kia serviced!

Kia West is the only place to get your Kia serviced! Plus they do tires on most cars. I use them for my other cars too! Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Greenway Kia West for your vehicle needs! We're delighted to hear that our service has been excellent and that you've trusted us with all your cars. We look forward to serving you again soon!

When I got my car back from being serviced it would not

When I got my car back from being serviced it would not start when I tried to drive it later. Additionally the manager has not returned my calls or text messages about the issue. I am currently on foot and waiting to hear back from Kia.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

Excelente servicio el Mario Pinilla excelente vendedor y

Excelente servicio el Mario Pinilla excelente vendedor y atención el stag de service excelente también

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Laura, gracias por compartir su experiencia positiva con Mario y el equipo de Greenway Kia West. Nos alegra saber que ha recibido un excelente servicio en todas las áreas. Esperamos verle pronto!

They were efficient, and helpful.

They were efficient, and helpful. The salesman knew what he was talking about. He was very patient and answered questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Greenway Kia West provided you with efficient and helpful service. It's great to know the salesman was knowledgeable and patient during your visit. Thanks for sharing your experience!

Thanks for taken my appointment and services you provided

Thanks for taken my appointment and services you provided I’ll be back thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Greenway Kia West! See you next time!

They using my gas for personal I given my car whit 294

They using my gas for personal I given my car whit 294 gallon mileage, they give back to me 254 . I went for check engine lights suppose to cover Indop paid $1800 . Was $2150 after I reach the manager Mark foster He give a discount after I talk to him his consider I don't is fair I am not happy about their service.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

When I arrived, I was greeted with a smile, and I had no

When I arrived, I was greeted with a smile, and I had no wait time. Brett checked me in and made sure that I was taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brett and the team at Greenway Kia West provided you with a seamless experience. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!