Greenway Kia West

(3,839 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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my advisor tony was very attentive.

my advisor tony was very attentive. he explained the problem with my car very well. i will always come back to this Kia for any problems with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that Tony provided attentive service and clear explanations at Greenway Kia West. We look forward to assisting with any future car needs!

Tony was awesome kept me up to speed about my car and was

Tony was awesome kept me up to speed about my car and was very courteous

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks a bunch, from the Greenway Kia West Team! We are glad that Tony ensured a smooth service experience.

Never again well I go back there Tony lied to me and

Never again well I go back there Tony lied to me and soild me other car never ever I well not go back there

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

Love the friendliness that they are and willing to always

Love the friendliness that they are and willing to always help you. Love the way they also go out there way to make you happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Greenway Kia West made your experience so positive and accommodating! Thank you for the kind words, and we're always here to help whenever you need us.

Awesome experience, the people are very knowledgeable and

Awesome experience, the people are very knowledgeable and polite. Just a few words to describe my experience,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had an awesome experience with our knowledgeable and polite team at Greenway Kia West! Thank you for sharing your feedback, and we look forward to serving you again in the future.

My experience without Kia was amazing and the services

My experience without Kia was amazing and the services provide by the company was more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Greenway Kia West a review! Let us know if there's anything else we can do for you.

Took my car to KIA West on Colonial Road 30K maintenance

Took my car to KIA West on Colonial Road 30K maintenance and oil change. They took the car quickly and examined it and explained what needs to be done. They were very professional and organized. They worked on my car and took care of it quickly. At the front desk Brett Communicated with me regularly and updated the status, also manager Marc and Gabriel also stop by and ensure that I was taking care of. It’s a great dealer to visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that Brett, Marc, and Gabriel provided professional service and kept you informed throughout the process. We appreciate your kind words and look forward to serving you again in the future!

Our sales person Tony was so helpful and enthusiastic it

Our sales person Tony was so helpful and enthusiastic it was a pleasure to working with him. He was like a dog with a bone in getting our deal completed. The finance guy was also great. Took the time to explain everything clearly. The entire experience was great. However they should add a snack vending machine & diet cokes for purchase.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kelly, we're delighted to hear that Tony and the team at Greenway Kia West made your experience enjoyable! Your feedback about adding a snack vending machine is appreciated. Thanks for choosing us!

They were able to take me as a last minute appointment

They were able to take me as a last minute appointment and were very helpful with everything I needed. They gave me a ride back home so I didn't have to wait around and took care of my vehicle very efficiently

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Adam, we're delighted to hear that our team at Greenway Kia West could accommodate your last-minute appointment and provide such helpful service. It's great to know you appreciated the ride home and efficient care for your vehicle!

Excellent experience.

Excellent experience. I was pleased. My service writer was helpful, attentive and I liked her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your confidence. Thanks for taking the time to leave us a review! - The Greenway Kia West Team