Reviews
She was very nice during the intake I was messaging the
She was very nice during the intake I was messaging the number that was sent to me and never got a response to communicate through text as I was working
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I'm glad to hear that the intake process was pleasant, but I'm sorry for any communication issues you experienced. We strive to be responsive and helpful, so it's disappointing to learn we fell short here. Please feel free to reach out directly if there's anything else we can assist with or clarify for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
Have not had a great experience neither in sales or
Have not had a great experience neither in sales or service waiting for them to redeem themselves
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rob - We strive to deliver the best service for our customers, and it is disappointing to hear that we missed that mark. If you're willing to give us another chance, I want to see what I can do to earn back your business. Please reach out to me when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
Good work good crew.
Good work good crew. Good job. Good luck. Good job for the next election. Good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star review of Greenway Kia West!
The service lacked communication and clear information,
The service lacked communication and clear information, causing scheduling conflicts and unnecessary frustration for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about the communication issues you experienced. We strive for clear and effective service, so I apologize for any frustration caused. Please feel free to reach out if you'd like us to address this further or assist with future scheduling needs. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
I was expecting the standard operation to take several
I was expecting the standard operation to take several hours, however we were in and out much faster than I could've expected and the service was flawless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wilfrid, it's fantastic to hear that your experience at Greenway Kia West was efficient and seamless. We appreciate the feedback and hope you enjoy your new ride!
Very professional amazing service thank you and see you
Very professional amazing service thank you and see you next maintenance service soon and near to my home
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're delighted to hear that our team at Greenway Kia West provided amazing service. We look forward to seeing you again soon for your next maintenance visit!
Excellent Excellent Excellent Excellent Excellent
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Willy, we're delighted to hear you had such an excellent experience with us at Greenway Kia West! Thanks for the enthusiastic feedback!
I had the best car buying experience with TONY!
I had the best car buying experience with TONY! He took all the stress of buying a new car away by being straightforward, honest, and very knowledgeable. I was very direct with what I wanted and expected to get the salesman pitch. But I was so relieved when Tony spoke truthfully and was so easy to connect with. I really appreciated that. I highly recommend Tony at Greenway KIA West! You won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Tony made your car buying experience stress-free and enjoyable at Greenway Kia West! It's wonderful to know he was straightforward, honest, and easy to connect with. Thank you for recommending him so highly!
Brett was very professional and helpful.
Brett was very professional and helpful. You all identified a few discrepancies that the previous dealership said was completed. I am going to come back for further work! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Brett provided professional and helpful service at Greenway Kia West. It's great to know we could address those discrepancies for you, and we're looking forward to assisting with any future needs! Thank you for choosing us, Dennis!
Tony was great when it came to communicating the details
Tony was great when it came to communicating the details of the service needed on my car!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star review of Tony and Greenway Kia West!