Greenway Kia West

(3,842 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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Our sales person Tony was so helpful and enthusiastic it

Our sales person Tony was so helpful and enthusiastic it was a pleasure to working with him. He was like a dog with a bone in getting our deal completed. The finance guy was also great. Took the time to explain everything clearly. The entire experience was great. However they should add a snack vending machine & diet cokes for purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kelly, we're delighted to hear that Tony and the team at Greenway Kia West made your experience enjoyable! Your feedback about adding a snack vending machine is appreciated. Thanks for choosing us!

Took my car to KIA West on Colonial Road 30K maintenance

Took my car to KIA West on Colonial Road 30K maintenance and oil change. They took the car quickly and examined it and explained what needs to be done. They were very professional and organized. They worked on my car and took care of it quickly. At the front desk Brett Communicated with me regularly and updated the status, also manager Marc and Gabriel also stop by and ensure that I was taking care of. It’s a great dealer to visit.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that Brett, Marc, and Gabriel provided professional service and kept you informed throughout the process. We appreciate your kind words and look forward to serving you again in the future!

My experience without Kia was amazing and the services

My experience without Kia was amazing and the services provide by the company was more

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Greenway Kia West a review! Let us know if there's anything else we can do for you.

Excellent dealer professional people recommend 100 % fast

Excellent dealer professional people recommend 100 % fast service cars excellent I had no problems thank you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Greenway Kia West! We're delighted to hear that our team provided fast and professional service. Enjoy your car, and feel free to reach out if you need anything else!

Like the way I was treated and like the service and

Like the way I was treated and like the service and dedication that I was given

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

Kia west has Great service, keira is great at her job she

Kia west has Great service, keira is great at her job she provides the best service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words for Kiera. We appreciate your support here at Greenway Kia West.

Excelente service , they help so much .

Excelente service , they help so much .they are very cain. The service was Good , in very happy with the Customer relation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Iris, we're delighted to hear you had a positive experience with our team at Greenway Kia West! Thank you for the kind words and support. We're here if you need anything else!

Definitely got overcharged by this location I got a

Definitely got overcharged by this location I got a diagnostic and the service recommended from the diagnostic but still have to pay for both service costing me over $600

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

Always great service and personable interactions.

Always great service and personable interactions. Elizabeth in service center is always extra helpful with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bianca, we're delighted to hear about your positive experiences with Elizabeth and the team at Greenway Kia West! Thank you for sharing this feedback, we look forward to serving you again in the future.

Receptionist’s courteous and professional.

Receptionist’s courteous and professional. She explained the services rendered and also provided estimate for recommended service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that our receptionist at Greenway Kia West provided you with courteous and professional service. Thank you for sharing your experience!