Greenway Kia West

(3,839 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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Professional Polite getting the job done Making sure you

Professional Polite getting the job done Making sure you know what's going on with your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Regina, it means so much to us to see your review! Thanks from the team at Greenway Kia West.

Excelente servicio, Atencion al cliente, Buscan la medida

Excelente servicio, Atencion al cliente, Buscan la medida para que el cliente este satisfecho en su compra de auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola Christian! Nos contenta saber que le hemos ofrecido una gran experiencia en Greenway Kia West. Le enviamos un amistoso saludo desde Greenway Kia West!

I would rate this delearship a 7 and why because it was

I would rate this delearship a 7 and why because it was average to me .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We use reviews to improve our processes. Would you be willing to talk more about your experience? If so, I have listed my contact information below. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Este es un lugar muy bueno para hacerle los servicios a

Este es un lugar muy bueno para hacerle los servicios a tu kia Telluride!!! Recomendado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gracias por recomendar nuestros servicios! Apreciamos las 5 estrellas para el equipo de Greenway Kia West.

Too many errors.

Too many errors. The mechanic forgot to put oil leak on the paper work, so had I hadn’t have the service advisor call him to place an oil change reminder sticker on my car I wouldn’t have never known. She told me that they top off all the fluids but yet my coolant was still at a low level like the day before, which now has me questioning if anything was even real done to my car. I paid for an oil change but who knows if that was done. If I was to go there again I would definitely request not to have him work on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I'm sorry to hear about your experience and the oversight with your vehicle's service. We strive for thoroughness in our work, so it's concerning that this happened. Please reach out if you'd like us to address any unresolved issues or discuss further details of your visit. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Nice and courteous professional people and service staff,

Nice and courteous professional people and service staff, will recommend it to others, keep up your good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our team at Greenway Kia West! We're delighted to hear that you had a positive experience and appreciate your recommendation. Looking forward to serving you again in the future!

I did not wait at the dealership too long and my car was

I did not wait at the dealership too long and my car was serviced an a hour or less. The service advisor Keiara L was very knowledgeable on what I should do with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robert, we're delighted to hear that Keiara and the Greenway Kia West team provided you with efficient service. Thanks for sharing your experience!

Great service.

Great service. Very nice waiting area to hang out at while they were working on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your review. Thank you from all of us at Greenway Kia West!

Patient,kind,keep promise Nice person, very patient, like

Patient,kind,keep promise Nice person, very patient, like to help us to solve problems. Very good sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience with our team at Greenway Kia West! It's great to know that you found the service patient and helpful. Thank you for sharing this feedback!

I love bringing my car here.

I love bringing my car here. The service is always nice and friendly and also fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Katrina, thanks for the kind words for our Greenway Kia West team. We appreciate your support!