Reviews
My review is for my salesman Alfred.
My review is for my salesman Alfred. I've been buying my vehicles from him since 2008. My recent vehicle purchased was because my old one gave me major issues and could not be repaired, was highly upset but Alfred put my mind at ease at helped me and put me into a newer and better vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Makes the process of buying a vehicle from out of state
Makes the process of buying a vehicle from out of state very easy! Most of the process was completed prior to arrival.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alfred was extremely easy to work with.
Alfred was extremely easy to work with. He definitely made us feel less anxious about the entire buying experience. We'll definitely be back later to buy my husband a truck and hopefully Alfred can help us again! The facilities are very clean and welcoming. Everyone we encountered addressed us and it was overall very pleasant to be there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
William May was incredibly helpful.
William May was incredibly helpful. He invested a lot to coordinate with another dealership and even negotiated a new engine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Totally enjoyable purchase experience.
Totally enjoyable purchase experience. Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I messaged the General Manager about a problem with the
I messaged the General Manager about a problem with the collision repair shop and he responded to me within 12 hours and took immediate action.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alfred and the entire team at Five Star were amazing!
Alfred and the entire team at Five Star were amazing! They were all so friendly and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best dealership in DFW!
The best dealership in DFW! Whether it’s purchasing a vehicle or servicing your vehicle This is where you want to come!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic people.
Fantastic people. From negotiating the deal (remotely via email and text) to finalizing the deal and picking the car up. Gary, Lewis, and the rest of the team at Five Star Ford were awesome. Each encounter reinforced how good they are at this process. I found them all to be courteous, professional, and accommodating. That's not to say that they gave me everything I wanted but it was one of my top car buying experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lewis was great from beginning to the end!
Lewis was great from beginning to the end! Made the process as easy and pleasant as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car